Senior Project Manager

We are looking for a highly organized, proactive, and result\-driven **Senior Project Manager** to lead client projects from onboarding to successful execution. The ideal candidate will act as the bridge between clients and internal teams, ensuring projects are delivered on time, within scope, and with exceptional quality.

This role requires strong leadership, excellent communication skills, strategic thinking, and the ability to manage multiple brands simultaneously.

Key ResponsibilitiesClient Relationship Management

• Serve as the primary point of contact for assigned clients.
• Conduct onboarding and requirement\-gathering meetings.
• Understand client business goals and translate them into actionable strategies.
• Build long\-term client relationships through proactive communication.
• Manage expectations and maintain high client satisfaction.

Project Planning \& Execution

• Create detailed project plans and timelines.
• Allocate resources efficiently across departments.
• Ensure timely completion of deliverables.
• Monitor project progress and identify potential risks.
• Resolve bottlenecks before they impact delivery.

Team Management

• Coordinate with Graphic Designers, Video Editors, Content Writers, Social Media Managers, Performance Marketers, Developers, Photographers, and Influencer Teams.
• Conduct regular follow\-ups with department heads.
• Assign tasks and ensure accountability.
• Improve collaboration between departments.
• Ensure every project follows internal SOPs.

Operations \& Process Management

• Build and optimize workflows.
• Monitor turnaround times.
• Ensure projects adhere to quality standards.
• Improve operational efficiency.
• Maintain project documentation.
• Implement process improvements wherever required.

Client Strategy

• Participate in campaign planning.
• Suggest growth opportunities.
• Identify upselling and cross\-selling opportunities.
• Review marketing strategies before execution.
• Ensure campaigns align with client objectives.

Reporting

• Prepare Weekly Project Reports.
• Share Monthly Performance Reports with clients.
• Maintain project dashboards.
• Present project status during internal review meetings.
• Track KPIs and performance metrics.

Risk Management

• Identify project risks early.
• Develop contingency plans.
• Escalate critical issues when necessary.
• Ensure minimal delays and zero communication gaps.

Quality Assurance

• Review deliverables before client submission.
• Ensure branding consistency.
• Verify accuracy of content.
• Ensure deliverables meet agency standards.

Required Skills

• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Outstanding organizational and multitasking skills
• Strategic thinking and problem\-solving mindset
• High attention to detail
• Client handling expertise
• Time management
• Negotiation skills
• Decision\-making ability
• Conflict resolution
• Adaptability in a fast\-paced environment

Technical Skills

• Project Management Tools (ClickUp, Asana, Monday.com, Trello, Notion, Jira, or similar)
• Google Workspace
• Microsoft Office Suite
• Slack / Microsoft Teams
• CRM software
• Basic understanding of Digital Marketing
• Familiarity with Meta Ads, Google Ads, SEO, Branding, Website Development, and Social Media Marketing

Qualification

• Bachelor's Degree in Management, Marketing, Business Administration, or related field.
• MBA is preferred.

Experience

• 5–8 years of project management experience.
• Minimum 2 years managing digital marketing or creative projects.
• Experience handling multiple clients simultaneously.
• Experience leading cross\-functional teams.

Key Performance Indicators (KPIs)

• Project completion within deadlines.
• Client satisfaction score.
• Client retention rate.
• Team productivity.
• Number of escalations resolved.
• Project profitability.
• Resource utilization.
• On\-time campaign delivery.
• Quality score of deliverables.
• Revenue generated through upselling or cross\-selling.

Preferred Qualities

• Ownership mindset
• Positive attitude
• Strong leadership presence
• Process\-oriented thinking
• Excellent follow\-up skills
• Ability to work under pressure
• Data\-driven decision\-making
• Solution\-oriented approach
• High level of accountability

What We Offer

• Opportunity to work with diverse brands across industries.
• Leadership role with high ownership.
• Collaborative and growth\-focused work culture.
• Continuous learning and professional development.
• Performance\-based incentives and career progression.

Success in This Role

A successful Senior Project Manager consistently delivers projects on time, maintains excellent client relationships, drives operational efficiency, empowers teams to perform at their best, and contributes to the agency's growth through strategic execution and exceptional service.

Pay: ₹864,088\.57 \- ₹2,441,973\.54 per year

Work Location: In person