Senior QA Engineer (Banking and Financial Applications)3 + YEARS

• Design, review, and execute detailed test plans, test scenarios, and test cases.
• Perform functional, regression, integration, system, exploratory, smoke, and user acceptance testing.
• Validate complex business workflows within banking and financial systems.
• Identify, document, track, and verify defects through closure.
• Ensure adequate test coverage across all business\-critical features.
• Perform root cause analysis for production issues and quality incidents.

Test Automation Leadership

• Drive the organization's automation testing strategy.
• Identify manual testing areas suitable for automation.
• Build and maintain automation roadmaps and implementation plans.
• Work closely with engineering teams to improve automated test coverage.
• Establish automation frameworks, standards, and coding practices.
• Continuously improve automation efficiency and execution reliability.
• Measure and report automation coverage and effectiveness.

Team Leadership \& Management

• Lead and mentor a team of QA engineers.
• Allocate work and monitor team performance and deliverables.
• Conduct test reviews and quality audits.
• Support team development through coaching and knowledge\-sharing.
• Establish accountability and ownership within the QA team.
• Assist in hiring, onboarding, and training QA resources when required.

Client \& Stakeholder Management

• Act as the primary QA representative in client interactions.
• Conduct customer calls, demonstrations, and quality review meetings.
• Communicate testing progress, risks, issues, and mitigation plans.
• Handle client concerns and escalations professionally and diplomatically.
• Collaborate closely with Product Managers, Business Analysts, Developers, DevOps teams, and senior leadership.
• Build strong stakeholder relationships through clear and effective communication.

Banking Domain Quality Assurance

• Validate banking, financial, and transaction\-based workflows.
• Ensure accuracy of financial calculations, reconciliations, and transaction processing.
• Test security\-sensitive and compliance\-driven functionality.
• Verify integration with third\-party financial systems, APIs, and services.
• Understand business\-critical workflows and identify potential quality risks.

Required Technical SkillsTesting Expertise

• Strong experience in Manual Testing.
• Strong understanding of Software Testing Life Cycle (STLC).
• Strong understanding of Software Development Life Cycle (SDLC).
• Experience in Functional Testing.
• Regression Testing.
• Integration Testing.
• System Testing.
• User Acceptance Testing (UAT).
• Exploratory Testing.
• Smoke \& Sanity Testing.
• Defect Lifecycle Management.

Automation Testing

Hands\-on experience with one or more of

• Selenium
• Playwright
• Cypress
• Appium

Experience with

• Test automation framework design
• Automated regression suites
• Cross\-browser testing
• Test execution pipelines
• Automation reporting and analysis

API Testing

• Postman
• REST APIs
• API Validation
• API Automation
• JSON/XML Validation

Database Testing

• SQL
• MySQL
• PostgreSQL
• Data Validation
• Query Analysis

Ability to

• Write and execute SQL queries.
• Validate backend data against application workflows.
• Investigate data\-related defects.

Frontend \& Backend Understanding

The candidate should possess a good functional understanding of:**Frontend**

• HTML
• CSS
• JavaScript fundamentals
• Browser Developer Tools

• *Backend**

• API architecture
• Authentication mechanisms
• Database concepts
• Application logs and troubleshooting
• Client\-server architecture

Tools \& Platforms

Experience with

• Jira
• Azure DevOps
• TestRail (preferred)
• Confluence
• Git
• CI/CD Pipelines

Exposure to

• Jenkins
• GitHub Actions
• GitLab CI/CD

Required Soft SkillsCommunication

• Excellent verbal and written English communication.
• Ability to conduct client\-facing meetings independently.
• Strong presentation and documentation skills.
• Ability to communicate technical and non\-technical concepts clearly.

Leadership

• Team management and mentoring experience.
• Ownership\-driven mindset.
• Ability to drive outcomes with minimal supervision.
• Strong decision\-making capabilities.

Stakeholder Management

• Professional and diplomatic communication style.
• Strong customer relationship management skills.
• Ability to handle escalations and difficult conversations effectively.
• Experience coordinating across multiple teams and departments.

Personal Attributes

• Highly proactive and self\-motivated.
• Strong analytical and critical thinking abilities.
• Detail\-oriented with a quality\-first mindset.
• Strong problem\-solving capabilities.
• Ability to work in fast\-paced environments.
• Excellent organizational and planning skills.
• Strong sense of accountability and ownership.

Preferred Qualifications

• Experience in Banking, FinTech, Payments, Lending, NBFC, or Financial Services domains.
• Experience working with enterprise\-scale applications.
• Exposure to security and compliance testing.
• Experience in Agile/Scrum environments.
• ISTQB Certification (preferred).
• Experience driving QA transformation initiatives from manual testing to automation\-first testing.

Key Success Indicators

The selected candidate will be expected to

• Own and drive product quality across all releases.
• Lead and manage the QA team effectively.
• Improve automation coverage and reduce manual testing effort over time.
• Ensure smooth release cycles with minimal production defects.
• Build strong client relationships through professional communication.
• Proactively identify risks and drive timely resolutions.
• Establish a scalable and mature QA process across the organization.