- *Company Overview**
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Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee\-first, performance\-based culture and for over 25 years, we have a demonstrated history of supporting category\-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short\-term and long\-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people\-first approach, Milestone continues to deliver industry\-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
- *Job Overview**
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- *Location:** \[Insert Location / Remote / Hybrid]
- *Employment Type:** Full\-Time
We are looking for a highly skilled **Senior QA Engineer** with strong experience in both **manual and automation testing**. The ideal candidate should have a solid understanding of QA methodologies, hands\-on experience with automation frameworks, and the ability to ensure high\-quality delivery across applications. **Salesforce testing experience is a plus.**
- Design, develop, and execute **test strategies, test plans, and test cases** for web and enterprise applications
- Perform **manual testing** including functional, regression, integration, and system testing
- Develop and maintain **automation test scripts and frameworks**
- Collaborate with developers, product managers, and business stakeholders to understand requirements and ensure quality deliverables
- Identify, document, and track defects using defect management tools
- Perform **API testing** and validate backend services
- Contribute to **CI/CD pipelines** by integrating automated test suites
- Ensure test coverage, traceability, and quality standards are met
- Participate in requirement reviews and provide QA inputs early in the lifecycle
- Mentor junior QA team members and promote best practices
- *Required Skills \& Qualifications**
- 7–8 years of experience in **software testing (manual \+ automation)**
- Strong knowledge of **software QA methodologies, tools, and processes**
- Hands\-on experience with automation tools such as: Selenium / Cypress / Playwright (or similar)
- Experience with programming/scripting languages like: Java / Python / JavaScript
- Experience in: Functional, regression, integration, and system testing API testing (Postman, RestAssured, etc.)
- Familiarity with **test management and defect tracking tools** (Jira, TestRail, etc.)
- Experience with **CI/CD tools** (Jenkins, GitHub Actions, etc.)
- Strong analytical, debugging, and problem\-solving skills
- Excellent communication and collaboration abilities
- *Preferred Qualifications (Good to Have)**
- Experience in **Salesforce testing** (Service Cloud / Sales Cloud / Lightning)
- Knowledge of **automation in Salesforce environments (Provar, Selenium with Lightning)**
- Exposure to performance or security testing tools
- Understanding of Agile/Scrum methodologies
- ISTQB or equivalent certification
- Attention to detail and quality\-focused mindset
- Strong ownership and accountability
- Ability to work in fast\-paced and agile environments
- Mentorship and team collaboration skills
- *Compensation**
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Estimated Pay Range
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job\-related knowledge, skills, experience, licenses or certifications, and location.
- *Our Commitment to Diversity \& Inclusion**
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- At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.*
- Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.*
- We welcome the unique background, culture, experiences, knowledge, innovation, self\-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.*