Senior Relationship Officer

Role Overview: **Relationship Manager/ Senior Relationship Manager**

• *Direct walkin from July 17,2026 to July 31st 2026\.**
• *HR Vishali \-9345322129 (vishali.m@matrimony.com)**
• *Address: Arihant Epark 2nd floor, Adyar\-600020**

• *Maximum 1 to 3yrs of experience in customer handling(telesales or telecalling )**

responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partnersKey Responsibilities: Welcoming the customer on\-board and create a Member Profile

• Understanding the member choice, expectations and identifying the uniqueness of the Member
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories
• Maintaining good rapport with the member; providing the right ‘Elite’ experience and delivering quality service
• Managing a set customer portfolio with robust follow up**Skill and Competencies required: communication in Tamil \& English.**
• **proactive ness, listening skills, service orientation**
• Ability to read/interact to understand the customer requirements
• **High Emotional quotient, Persuasion Skills**
• Punctuality \& Presentation skills
• **Behavioral Values – Integrity / Honesty / Respect**
• Communication – Oral \& Written skills / Listening
• **Executive Presence**
• Business / Telephone Etiquette
• **Influencing Skills**
• Empathy
• **Self\-driven / Initiative**
• Ability to manage stress
• **Willingness to learn**

Pay: ₹15,000\.00 \- ₹28,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location: In person