Senior Specialist - Software Engineering

• *Role description**

Description

Location\- C V Raman Nagar Bagmane Bangalore

Experience \- 8\- 12years

As a Service Leader in SRE Department

Manage operational and tactical governance for domains in scope

Prioritize operational and minor enhancement demand across the portfolio

Translate business and service needs into an executable backlog

Coordinate daytoday service delivery with suppliers and internal stakeholders

Monitor service performance delivery progress budget and issue resolution

Escalate service risks bottlenecks and crossteam dependencies

Support continuous improvement in stability efficiency and flow

Coordinate modernization and decommissioning activities

Manage escalations and gather requirements and topics for Service Improvements

Financial follow up of areas and applications in scope

Support DTO and TDBAGF Application teams in achieving maturity in Group Priority 0 KPIs and initiatives

Own demand intake model and enforce prioritization rules agreed with business and suppliers

Approve operational priorities within agreed service and budget boundaries

Comments on Experience Skills

Service oriented mindset and business mindset

Experience of governance directing planning and monitoring of ISIT services

Experience from functional management in a global context

Strong experience within Application Operations is an advantage

Experience with steering projects and programs

Knowledge and experience of ITIL SIAM is an advantage

Excellent communication presentation skills

Possess a strong inner drive to reach results and secure deliveries

Strong organizational skills with the ability to handle numerous tasks simultaneously and prioritize topics

Complete proficiency in English

Candidate needs to travel to client office C V Raman Nagar Bagmane for 2 to 3 days or all days wherever applicable

• *Skills** **Mandatory Skills :** iRun\-Incident Management \& SRE, Service Level \& Error Budget Management, Service level management

• *About LTM**

LTM is an AI\-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen \& Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert \- https://www.ltm.com/careers/recruitment\-fraud\-alert