The Senior Supply Chain Manager will orchestrate the end\-to\-end supply chain ecosystem for our ice cream manufacturing operations. This critical leadership role encompasses strategic sourcing of high\-quality ingredients, robust production scheduling, multi\-temperature warehousing, and cold\-chain logistics management. The ideal candidate will safeguard product quality from farm to freezer, optimize operational costs, and build a resilient logistics network capable of supporting aggressive regional and national market scaling.
Key Responsibilities
1\. Cold Chain Logistics \& Distribution Management
- **End\-to\-End Cold Chain Integrity:** Establish, monitor, and enforce stringent temperature\-controlled protocols across all transit routes, primary hubs, and cold storage depots to eliminate thermal shock and product degradation.
- **Logistics Network Optimization:** Lead RFP processes and negotiate SLAs with third\-party logistics (3PL) providers, cold\-chain transport fleets, and reefer operators to guarantee distribution uptime and optimize per\-crate transport costs.
- **Depot Management:** Oversee operations across primary factory cold rooms and regional distribution depots, ensuring flawless inventory rotation using FIFO/FEFO (First Expired, First Out) frameworks.
2\. Strategic Sourcing \& Procurement
- **Commodity \& Raw Material Sourcing:** Develop and execute procurement strategies for high\-volatility raw materials (e.g., fresh dairy, milk solids, specialized fats, sugar, fruits, and stabilizers), establishing multi\-vendor fallback networks.
- **Packaging Procurement:** Secure robust supply pipelines for primary packaging (cups, cones, tubs) and secondary insulated corrugated materials that comply with food safety standards.
- **Vendor Performance Management:** Formulate a vendor scorecard system to measure suppliers on quality compliance, lead\-time reliability, and cost\-competitiveness.
3\. Production Planning \& Demand Forecasting
- **S\&OP Leadership:** Drive the Sales and Operations Planning (S\&OP) process, aligning sales forecasts with manufacturing capacity to mitigate seasonal demand spikes (e.g., peak summer volumes).
- **Capacity \& Inventory Balancing:** Optimize working capital by managing raw material safety stock margins against finished goods storage capacities to avoid factory choke points or stock\-outs.
4\. Compliance, Quality \& Technology Integration
- **Food Safety Regulatory Compliance:** Align all supply chain workflows with global food safety standards (FSSAI, HACCP, and ISO 22000\), particularly concerning allergen segregation and cold\-chain traceability.
- **Tech Stack Automation:** Spearhead the deployment of real\-time cold\-chain IoT tracking software, warehouse management systems (WMS), and ERP automation tools to gain granular visibility into stock levels and transit temperatures.
Required Qualifications \& Skills
- **Experience:** 10\+ years of progressive supply chain experience, with a **minimum of 4–5 years in a senior leadership capacity strictly within the Dairy, Ice Cream, Frozen Foods, or highly perishable FMCG sectors.**
- **Education:** Bachelor’s degree in Supply Chain Management, Operations Research, Engineering, or a related field. An MBA from a premier institute or specialized certifications (APICS CSCP/CPIM, Lean Six Sigma) is highly preferred.
- **Cold Chain Expertise:** In\-depth technical knowledge of industrial refrigeration systems, reefer truck monitoring, cold\-room layout optimization, and blast\-freezing transit workflows.
- **Strategic Negotiation:** Proven track record of managing multi\-crore vendor procurement budgets and successfully structuring complex long\-term contract frameworks.
- **Analytical Rigor:** Exceptional data\-driven decision\-making capability, featuring advanced proficiency in ERP platforms (SAP/Oracle) and BI reporting tools.
Key Performance Indicators (KPIs)
- **Cold Chain Compliance:** Percentage of shipments maintained strictly within target sub\-zero temperature parameters (Target: $\>99\.5\\%$).
- **On\-Time In\-Full (OTIF):** Fulfillment accuracy score for distribution to regional depots, distributors, and quick\-commerce dark stores.
- **Inventory Days on Hand (DOH):** Optimization of inventory turn rates for raw ingredients and volatile finished goods.
- **Supply Chain Cost as a % of Revenue:** Total cost reduction achieved across procurement, transport, and warehousing lines without compromising quality.
Pay: ₹800,000\.00 \- ₹1,000,000\.00 per year
Experience
- Supply chain: 8 years (Required)
Work Location: In person