Senior Technical Lead

• *Job Summary**
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A Moveworks Technical Lead (or AI Agent Developer) should configure, build, and maintain conversational AI assistants and enterprise automation workflows using the Moveworks platform

AI Configuration: Build and fine\-tune AI bots, intents, NLU (Natural Language Understanding) models, and multi\-step conversational logic

Experience: 8 to 10\+ years in software development, including 3\+ years specifically working with Moveworks or enterprise chatbot platforms.

Technical Stack: Proficiency in Python, JavaScript/TypeScript, Node.js, and RESTful APIs.

AI Knowledge: Solid grasp of Natural Language Processing (NLP) and intent recognition.Platforms: Familiarity with IT and HR service tools like ServiceNow or Workday.

Enterprise Integrations: Connect the Moveworks platform to enterprise systems like ServiceNow, Workday, Salesforce, and Jira using APIs or webhooks

Custom Development: Write backend code (using Python, Node.js, or JavaScript) for complex data requests

Optimization: Track analytics like resolution time and deflection rates to improve bot accuracy.

• *Key Responsibilities**
• -----------------------

AI Configuration: Build and fine\-tune AI bots, intents, NLU (Natural Language Understanding) models, and multi\-step conversational logic

AI Knowledge: Solid grasp of Natural Language Processing (NLP) and intent recognition.Platforms: Familiarity with IT and HR service tools like ServiceNow or Workday.

Enterprise Integrations: Connect the Moveworks platform to enterprise systems like ServiceNow, Workday, Salesforce, and Jira using APIs or webhooks

Custom Development: Write backend code (using Python, Node.js, or JavaScript) for complex data requests

Optimization: Track analytics like resolution time and deflection rates to improve bot accuracy.

• *Skill Requirements**
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Experience: 8 to 10\+ years in software development, including 3\+ years specifically working with Moveworks or enterprise chatbot platforms.

Technical Stack: Proficiency in Python, JavaScript/TypeScript, Node.js, and RESTful APIs.

• *Must Have Skill**
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JavaScript,Python,Moveworks Agent Studio

• *Good to Have Skill**
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RESTful API,Servicenow Development

• *Other Requirements**
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