Senior Technical Program Manager (Hyderabad-based)

Client: The client is one of the largest professional certification associations in the global finance industry, with DataArt as its primary technology partner.

• Position overview: We are looking for a Senior Technical Program Manager to lead the end\-to\-end delivery. The role requires a strategic leader who can manage multiple parallel workstreams, navigate a complex multi\-vendor stakeholder landscape, and manage high\-level C\-suite expectations around AI\-driven efficiency. You will coordinate closely across internal delivery teams, client product owners, CloudOps, and third\-party integration partners.

• This position is intended for Hyderabad\-based candidates who are available to work from the office.

• Technology stack: AWS, Kong API Gateway, Salesforce, NetSuite, BigCommerce, Microservices, Event Driven Architecture, Strangler Fig pattern

• Responsibilities: Establish and run the program governance model, including meeting cadence, escalation paths, RACI, and a decision\-making framework across two parallel delivery tracks.

• Own the program roadmap, milestone tracking, dependency management, and critical path analysis across foundation, domain migration, and integration workstreams.

• Manage SAFe delivery execution, including PI planning, sprint cadence, phase gates, and production cutover processes with formal client sign\-off.

• Provide structured reporting at multiple levels, including weekly operational status for the delivery team, bi weekly updates for client engineering leadership, and monthly executive dashboards for the CIO.

• Track and report AI efficiency metrics, including code generation, test generation, and SDLC automation, as key program KPIs expected by the client executive sponsor.

• Facilitate cross\-team coordination between the modernization program, the operations team, and client infrastructure teams, including CloudOps and DevOps, responsible for environment provisioning and legacy decommissioning.

• Navigate dependencies with third\-party integration partners, including Salesforce, NetSuite, BigCommerce, and others, where sandbox access and API contract timelines are outside direct control.

• Manage the commercial cadence of the engagement, including bi\-monthly payment tracking, burn rate forecasting, and preparation of the re\-estimation checkpoint that determines the scope and pricing of the second SOW.

• Drive risk management through proactive identification, transparent communication, and data\-driven escalation, ensuring that risks inform decision\-making rather than only being tracked.

• Coordinate the team ramp\-up plan, including onboarding of new engineers, transition of BAU resources to modernization pods, and knowledge transfer from legacy platform SMEs.

• 7\+ years of program and project delivery experience in complex, multi\-track environments with distributed teams.

• Proven experience managing platform modernization or legacy migration programs, including monolith to microservices, cloud migration, strangler fig, or similar patterns.

• Strong understanding of SAFe or equivalent scaled Agile frameworks, including PI planning, sprint execution, and formal phase gate processes.

• Experience managing fixed\-price engagements with non\-milestone\-based payment schedules, including burn rate tracking and forecast\-to\-completion analysis.

• Demonstrated ability to manage C\-level stakeholder relationships, tailor communication to different audiences, and build executive confidence through metrics\-driven reporting.

• Experience coordinating multiple delivery pods running in parallel with independent backlogs but shared infrastructure and governance.

• Strong technical awareness, including understanding of microservices, API gateways, CI CD pipelines, cloud infrastructure with AWS preferred, and data migration concepts sufficient to identify risks and ask the right questions.

• Emotional maturity and high emotional intelligence in managing cross\-functional teams, resolving technical disagreements, and navigating competing priorities among client stakeholders.

• Experience working alongside or managing vendor relationships in multi\-vendor environments.

• Nice to have: Experience with AI\-assisted development tools or SDLC automation, including AI code generation, test generation, or agentic workflows.

• Familiarity with Kong API Gateway, event\-driven architectures, or domain\-driven design.

• Knowledge of compliance and regulatory standards relevant to financial services, including GDPR, data retention, and audit trail requirements.

• Experience in financial services, professional certification, or EdTech organizations.