- *About Us:** **Charter** is a dynamic financial services company headquartered in Brisbane, Australia, and serving clients in Australia, New Zealand, India and USA. Charter is committed to providing excellent service to the clients, and providing a positive work environment for all employees.
- *Position Overview:** We are seeking talented **Server Support Engineer** to join our team. The ideal candidate will be experienced in Windows Server administration, and will be primarily responsible foServer Support Engineer
- *Location:** Cochin
- *Job Type:** Full\-time
Charter is a dynamic financial services company headquartered in Brisbane, Australia, with operations across Australia, New Zealand, India, and the USA. We are dedicated to providing exceptional service to our clients and fostering a supportive, growth\-oriented workplace for our employees.
We are seeking an experienced **Server Support Engineer** to join our Cochin team. The ideal candidate will have strong expertise in **Windows Server administration** and will be responsible for managing, maintaining, and optimizing the company’s server infrastructure and related IT systems.
- Administer and maintain **Windows Server environments** (2012, 2016, 2019\).
- Manage and troubleshoot **Active Directory, DNS, DHCP, and Group Policy**.
- Oversee **server performance, backups, and patch management**.
- Ensure server **security compliance**, including antivirus and system updates.
- Support **network operations**, including TCP/IP, DNS, DHCP, and VLAN configurations.
- Diagnose and resolve server and system\-related issues promptly.
- Coordinate with the IT team for **infrastructure upgrades and improvements**.
- Flexibility to work **night shifts** as required to support international operations.
- *Communication \& Collaboration**
- Strong **written and verbal communication skills** in English.
- Ability to collaborate effectively with **internal teams and external clients**.
- *Additional Skills (Preferred)**
- Hands\-on experience with **virtualization technologies** such as **Hyper\-V** or **VMware**.
- Familiarity with **cloud platforms** (AWS or Microsoft Azure).
- Scripting and automation knowledge (PowerShell or similar) is a plus.
- *Qualifications \& Experience**
- **Diploma or Bachelor’s degree** in Computer Science, Information Technology, or a related field.
- Minimum **3 years of experience** in Windows Server administration or server infrastructure management.
- *Salary:** As per industry standards.**Employee Benefits**
- **Cab facility** (pick\-up and drop) within Cochin city limits.
- **Health insurance** benefits after completion of one year of service.
Interested candidates may send their resumes to **careers@chartermerc.com.au**.
- Preference will be given to candidates based in Kerala.*
- *Industry:** Financialr efficiently managing the company's servers and IT infrastructure.
- ***Technical Expertise*****:**
o Proficiency in Windows Server operating systems (2012, 2016, 2019\).
- In\-depth knowledge of desktop hardware and operating systems, including Windows 10 and 11\.
- Hands\-on experience with Active Directory, DNS, DHCP, and Group Policy.
- Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VLANs.
- Good understanding of security best practices, including patch management and anti\-virus management.
- Good troubleshooting skills to diagnose and resolve desktop and server issues.
- Flexibility to work night shifts as required
- ***Communication*****:**
- Excellent written and verbal communication skills in English.
- Strong interpersonal skills to work effectively with clients and team members
· ***Additional Skills*****:**
- Expertise in virtualization technologies such as Hyper\-V and VMware.
- Certifications in AWS or Azure are beneficial.
- *Qualifications/Experience:**
o Diploma or Bachelor’s degree in Computer Science or Information Technology
o At least **2 years of experienc**e in Windows Server administration.
- As per industry standards.
- Cab facility (pick\-up and drop\-off) within Cochin city limits.
- Health Insurance benefits after completion of 1 year in service.
- *How to Apply:** Please send your CV to **careers@chartermerc.com.au**.
- *\*Preference will be given to candidates based in Kerala.\***
Job Types: Full\-time, Permanent
Pay: ₹20,000\.00 \- ₹35,000\.00 per month
Application Question(s)
- How many years of experience you have in Windows server administration?
Experience
- total work: 2 years (Preferred)
Work Location: In person