MSX, with over 25 years of partnership with top automotive OEMs and mobility companies worldwide, supports retail strategy transformation and operations in Dealer Performance Improvement, Repair Optimization, and Consumer Engagement. The Service Process Coordinator position in Maharashtra, India, is a full-time role aimed at ensuring maximum customer satisfaction by achieving KPIs through effective implementation of service excellence processes. Key responsibilities include driving end-to-end adherence to these processes across all service touchpoints in the assigned region and collaborating with cross-functional teams to enhance service experience and dealer operational efficiency. Travel to assigned dealerships is required to facilitate process execution. The original description outlines these points but does not specify additional qualifications, skills, or benefits, indicating a need for strong process management and teamwork in the automotive service sector.
Sivaara Biotech Private Limited · New Delhi, Delhi, India