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Digital Product StudioPune
Posted On
15 Jun 2026
End Date
15 Jul 2027
Required Experience
5 \- 8 Years
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Grade
Role
Business Analyst
Employment Type
Full Time
Employee Category
Group Company
NewVison
Company Name
New Vision Softcom \& Consultancy Pvt. Ltd
Function
Business Units (BU)
Department/Practice
Digital Product Studio
Organization Unit
Product Management
Region
APAC
Country
India
Base Office Location
Pune
Working Model
Hybrid
Weekly Off
Pune Office Standard
State
Maharashtra
Skill
SERVICENOW \- SAAS
Highest Education
POST GRADUATE
GRADUATION/EQUIVALENT COURSE
CERTIFICATION
No data available
Working Language
ENGLISH
SNOW(ServiceNow) \- Business Analyst \- Now Assist
Experience: 5\-8 years
A ServiceNow Business Analyst specializing in Now Assist (ServiceNow’s Generative AI capability) acts as the bridge between business stakeholders and technical teams. Their core focus is identifying how GenAI can automate workflows, summarize cases, and improve user experiences, and then translating those needs into actionable technical designs.
The ideal candidate merges traditional ServiceNow BA skills (requirements gathering, Agile mapping, process modeling) with expertise in conversational design, AI implementation, and Natural Language Processing (NLP).
Key Responsibilities
Essential Qualifications \& Skills
Overall Business Analysis experience, with 5 to 8 years specifically within the ServiceNow ecosystem.
Strong foundational knowledge in ITSM (Incident, Change, Problem) and CSM (Customer Service Management).
Proven track record of working in Agile/Scrum environments.
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