ServiceNow - Contractor

Country/Region: IN

Requisition ID: 36391

Work Model

Position Type

Salary Range

Location: INDIA \- NOIDA\- BIRLASOFT OFFICE

• *Title:** **ServiceNow \- Contractor**

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Description

• *Area(s) of responsibility**
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• *Job description**

Effectively working with stakeholders both internally and externally to the organization.

• Understand business requirements and implement technical requirements while working with standard design principles.
• Engage with the Architect and Team Leads to produce high\-level and /or detailed design of requirements.
• Estimating development effort for requirements.
• Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (e.g., ITSM, CSM, ITOM,ITAM and Now Assist with Integrations)
• Drive process optimization, efficiencies and productivity using automation
• Act as a mentor to support less experienced colleague
• **Strong understanding of ServiceNow best practices**
• **Proven track record from developing and operating ServiceNow (7\+ years)**
• **Experience of working with Integrations, E\-bonding is preferred**
• **Strong analytical skills, communication, and presentation skills**
• **Ability to manage customer and stakeholder expectations. Consultancy experience will be advantageous**
• **Have the drive and determination to learn and continuously share your knowledge with others**

• *Preferred Qualifications**

• ServiceNow Certified System Administrator (CSA).
• One or more advanced certifications (CIS ITSM, CIS HRSD, CIS Discovery, etc.).
• Experience with Agile/Scrum methodology.
• Exposure to ServiceNow App Engine / custom application development.

• *Soft Skills**

• Strong analytical and logical thinking.
• Ability to work independently and in teams.
• Proactive in identifying opportunities for process improvement.
• Excellent communication and interpersonal skills.

• *UG:** Any Graduate