o Develop and maintain custom applications, workflows, business rules, and UI policies on the ServiceNow platform.
o Customize ServiceNow modules such as ITSM, ITOM, HRSD, CMDB, Service Catalog, and Incident/Problem/Change Management.
o Design and implement automation and integrations using REST/SOAP APIs, web services, and mid\-server configurations.
o Participate in requirements gathering and solution design with business analysts and stakeholders.
o Implement and maintain client scripts, UI scripts, UI actions, and script includes.
o Support platform upgrades, patching, and feature releases in coordination with the ServiceNow roadmap.
o Troubleshoot and resolve technical issues, defects, and performance bottlenecks.
o Create and maintain documentation related to configurations, customizations, and processes.
Participate in Agile/Scrum ceremonies and contribute to sprint planning and delivery.
o Candidate must have an agile mindset and should have 5\+ Yrs of good hands on as a Service now Developer
o Candidate should have strong hands on and understanding of business processes and workflows in Service Now application
o Should be experienced with scripting languages such as JavaScript (mandatory).
o Should have a strong understanding of ServiceNow architecture, database schema, and data model.
o Should have familiarity with ServiceNow Studio, Flow Designer, Update Sets, and Application Scope.
o Experienced in working with ServiceNow APIs (REST/SOAP).
o Should have hands on knowledge of ITIL framework.
o Should have an understanding Service Now system integrations, data modeling and architecture
o Should be up\-to\-date with ServiceNow releases, features, and roadmaps
o Candidate should have strong communication, analytical skills, problem\-solving and debugging skills.
\#LI\-AD11
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well\-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
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