ServiceNow Developer

• *Key Responsibilities:**

• Design, develop, configure, and customize the ServiceNow platform based on business requirements.
• Develop and maintain ServiceNow applications, workflows, forms, UI policies, business rules, client scripts, and integrations.
• Configure and support ITSM modules including Incident, Problem, Change, Request, and Service Catalog.
• Collaborate with stakeholders to gather requirements, analyze business processes, and provide technical solutions.
• Create and maintain ServiceNow workflows, Flow Designer automations, and approval processes.
• Integrate ServiceNow with third\-party applications and enterprise systems using REST/SOAP APIs.
• Perform platform upgrades, patch management, and system enhancements while ensuring minimal business disruption.
• Troubleshoot and resolve technical issues, defects, and performance\-related concerns.
• Develop reports, dashboards, and KPIs to improve operational visibility and decision\-making.
• Ensure adherence to ServiceNow best practices, governance standards, and security policies.
• Participate in code reviews, testing, deployment activities, and documentation of solutions.
• Provide ongoing support and training to end\-users and internal teams.

• *Required Skills \& Qualifications**

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Hands\-on experience with ServiceNow development and administration.
• Strong knowledge of JavaScript, ServiceNow scripting, workflows, and integrations.
• Experience with ITSM, ITOM, HRSD, CSM, or other ServiceNow modules.
• Knowledge of REST/SOAP web services and API integrations.
• Excellent problem\-solving, analytical, and communication skills.

Pay: ₹50,000\.00 \- ₹75,000\.00 per month

Work Location: Remote