ServiceNow HRSD Developer

• *Role Title:** ServiceNow HRSD Developer
• *Platform:** ServiceNow
• *Experience:** 5 years (configurable)

• *Role Overview**

We are seeking a highly skilled **ServiceNow HR Service Delivery (HRSD) Developer** to design, build, and enhance HR solutions on the ServiceNow platform. The ideal candidate will have strong technical expertise combined with a solid understanding of HR processes and employee lifecycle management. This role will work closely with HR stakeholders, architects, and cross\-functional teams to deliver secure, scalable, and user\-friendly HR services.

• *Key Responsibilities**

• Design, configure, and implement **end\-to\-end HRSD solutions**, including Employee Service Center, HR Case Management, HR Knowledge, and Lifecycle Events.
• Develop and customize HR services, record producers, catalog items, questionnaires, and HR profiles aligned with business requirements.
• Build and optimize workflows and automations using **Flow Designer**, Business Rules, Client Scripts, and UI Policies.
• Implement data security, HR data separation, role\-based access, and compliance controls.
• Integrate HRSD with external systems (e.g., payroll, identity management, third\-party HR tools) using REST/SOAP APIs.
• Collaborate with HR partners to translate functional requirements into technical designs and solution architectures.
• Support system testing, UAT, production deployments, and post\-go\-live stabilization.
• Troubleshoot complex issues, perform root cause analysis, and provide ongoing enhancements.
• Maintain high\-quality technical documentation and follow ServiceNow best practices.

• *Required Skills \& Qualifications**

• **CIS – HR Service Delivery Certification**
• Strong hands\-on experience implementing **ServiceNow HRSD**
• Advanced knowledge of ServiceNow scripting (JavaScript, Glide APIs)
• Experience with Flow Designer, ACLs, HR security, and scoped applications
• Strong understanding of HR processes such as onboarding, offboarding, and employee relations
• Excellent communication and stakeholder management skills

• *Nice to Have**

• Exposure to ITSM or CSM modules
• Experience with ServiceNow App Engine
• Prior consulting or enterprise implementation experience

Job Type: Contractual / Temporary

Contract length: 18 months

Work Location: Remote