Servicenow ITOM developer

• *Investec – Where Out of the Ordinary Happens**

At Investec, we do things differently. We're a leading international bank and wealth manager built on a culture of curiosity, entrepreneurial spirit and human connection. Ideas are heard, ambition is celebrated, and impact is encouraged. As part of a team that challenges convention and strives for outperformance, you'll help shape bold solutions for clients who expect something more than the ordinary.

Investec Corporate Banking is building something distinctive in the UK mid‑market: a banking experience that feels personal, entrepreneurial and firmly on the client's side. As “the bank behind extraordinary businesses,” we partner with ambitious mid‑market companies through both good and challenging moments, offering clarity, confidence and a genuinely human experience.

The UK mid‑market is still shaped by large incumbents and niche challengers, creating an opportunity for a banking partner that truly understands clients' world and moves at their pace. Our Relationship Directors are central to this: proactive, trusted advisors who help clients navigate complexity, unlock opportunity and turn ambition into meaningful progress. You will join a dynamic, collaborative team shaping the next chapter of Investec Corporate Banking.

• *What Success Looks Like**
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Success in this role means clients genuinely feel Investec is on their side—experiencing clarity, commitment and a strong sense of partnership. You build a reputation for navigating complexity, spotting opportunities and using good judgement to create momentum. Your impact is reflected through the stories clients tell, the depth of your relationships and the consistently out‑of‑the‑ordinary service you provide. You also deliver on agreed goals across new‑to‑bank growth, revenue, product penetration and portfolio quality, with high performance recognised and rewarded.

• *What Will I Be Doing?**
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### **Business Development**

You will build deep, long‑term relationships with mid‑market companies using your network and market insight. You'll identify opportunities that create long‑term value, collaborate with colleagues across Investec to deliver the right solutions, and use market‑leading tools—including AI—to analyse trends and turn insights into action.

### **Client Partnership \& Solution Delivery**

You'll anticipate client needs, risks and opportunities, often acting before being prompted. You will connect clients to the full breadth of Investec's expertise across lending, treasury, cash management, transactional banking, equity and advisory teams—helping simplify complexity, guide confident decisions and celebrate client milestones.

### **Strategic Portfolio \& Risk Management**

You'll manage portfolio performance and ensure credit, regulatory and reputational risks are identified, escalated and addressed. You'll work with specialist desks to shape strategies that balance profitability with long‑term relationship strength.

### **Collaboration \& Innovation**

You will coordinate a seamless client experience across service, risk, operations and technology. You'll partner closely with our Private Client teams when personal and business needs intersect and contribute to the development of innovative, compliant solutions for the mid‑market.

### **Mentoring \& Leadership**

You will mentor Associate RMs and specialist colleagues, supporting their development and encouraging a culture of curiosity, collaboration and high performance.

• *What Do I Need to Bring?**
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• **Substantial proven experience in corporate banking**, supported by BA‑level education and/or qualifications such as CFA or ACA.
• **Sector insight** in TMT, Healthcare, Professional \& Business Services, Manufacturing or Consumer.
• **Strong commercial judgement** and a deep understanding of client needs and ambitions.
• **Excellent analytical and credit skills**, including financial modelling, assessment and portfolio management.
• **Credibility with specialist desks and credit partners**, building trust quickly.
• **Hands‑On Ownership** – taking responsibility and delivering outcomes.
• **Entrepreneurial Energy** – moving at pace, embracing innovation and removing friction.
• **Empathy \& Challenge** – listening deeply, staying curious and offering constructive challenge.
• **Collaboration** – working as one team across Investec and bringing people together.
• **Long‑Term Commitment** – investing in clients' progress through cycles and key moments.

• *As part of our collaborative \& agile culture, our working week is 4 days in the office and one day remote. We believe that being together enables us to live our values and support our clients and communities in an extraordinary way.**

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work. You can find a list of our benefits here

Embedded in our culture is a sense of belonging and inclusion. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation. We believe that innovation thrives when everyone feels respected, included, and empowered to contribute.

We actively seek out diverse talent and foster an inclusive environment, encouraging applications from people of all backgrounds and experiences. Here, you'll find networks, benefits, and development opportunities designed to support your career journey, wherever it may lead.

• *If this role excites you but you don't meet every requirement, we'd still love to hear from you. Your unique perspective and experience could be exactly what we are looking for. Get in touch!**

• **At Investec, we're deeply invested in our clients, our colleagues, and our communities. It's more than a mindset; it's how we show up every day.***

• *Be part of something Out of the Ordinary.**

• *Recite Me**

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at \[email protected] who will be happy to assist.