Job Description
ServiceNow Platform Expertise \_Manager Consulting
Job Location: Pune
Location Flexibility: Primary Location Only
Req Id: 8455
Posting Start Date: 6/2/26
At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world\-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co\-create solutions that drive enterprise\-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
ServiceNow Engagement Manager
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The role holder is responsible for the overall management of specific customer engagements and related ServiceNow delivery activities. Person Must have Functional understanding of ServiceNow Platform. This includes the day\-to\-day management of all resources assigned to the project, along with ownership of the customer relationship and engagement with key stakeholders at the project level.
The role has end\-to\-end Engagement management responsibility, including development and management of project plans, issue and risk management, change control, resource planning, budget and financial management, knowledge transfer, sprint planning, and all associated status and financial reporting required by both the customer and Fujitsu.
The role holder works closely with customers to understand business needs and identify how ServiceNow can bridge capability gaps, with a strong awareness of the ServiceNow roadmap and its value to the customer. The role is expected to position Fujitsu as a trusted ServiceNow delivery partner, ensure projects are delivered successfully as sold, generate positive customer feedback, and support further business growth.
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Relocation Supported: Yes
Visa Sponsorship Approved: No
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.
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