Closing date for applications: 16/06/2026
Location Gurugram, India
Job typePermanent \| Contract typeFull Time
\#R\-00278942
- *Join our digital revolution in NatWest Digital X**
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In everything we do, we work to one aim. To make digital experiences which are effortless and secure.
So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.
- *Job description**
- ------------------
This role is based in India and as such all normal working days must be carried out in India.
Join us as a Site Reliability Engineer
- In this key role, you’ll support the improvement of non\-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
- You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
- This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
- We're offering this role at associate level
- *What you'll do**
- -----------------
As our Site Reliability Engineer, As our Site Reliability Engineer, you’ll contribute to the reliability, monitoring and operational excellence of cloud\-native platforms.
You’ll work closely with senior engineers to support production systems, implement SRE practices, and ensure services are observable, scalable and resilient. You’ll also participate in the **24/7 support and on\-call rotation**, gaining experience in incident response and platform operations.
You'll also be
- Supporting the operation of AWS\-based Kubernetes platforms (EKS)
- Contributing to **monitoring, alerting and observability implementations** using tools like Grafana and Prometheus
- Assisting in incident management, troubleshooting and root cause analysis
- Participating in **on\-call rotations and production support activities**
- Implementing infrastructure changes using Terraform and GitOps workflows
- Supporting CI/CD pipelines (GitLab, Argo CD) and deployment processes
- Helping improve system reliability through automation and operational improvements
- Following SRE practices such as runbooks, documentation and post\-incident reviews
- Working with DevOps and engineering teams to improve system performance and stability
- Ensuring solutions align with security, compliance and operational standards
- *The skills you'll need**
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We’re looking for an engineer with solid foundational experience in cloud platforms and a keen interest in reliability engineering and production operations.
You'll also need
- Experience working with **AWS and Kubernetes (EKS)** in a production or pre\-production environment
- Familiarity with **monitoring and observability tools** such as Grafana and Prometheus
- Understanding of CI/CD pipelines and Git\-based workflows (GitLab preferred)
- Exposure to Terraform or infrastructure\-as\-code concepts
- Basic understanding of **SRE practices and production support models**
- Experience troubleshooting applications or infrastructure issues
- Awareness of networking and security fundamentals in cloud environments
- Willingness to participate in **on\-call rotations and incident response**
- Strong problem\-solving mindset and eagerness to learn
- Good communication and collaboration skills
- *Welcome to our Gurugram hub**
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Spanning 437,000 sq. ft., our campus in Gurugram features two state\-of\-the\-art towers – 1A and 2A at the Candor TechSpace in Sector 21\.
### **Key facts:**
- Surrounded by 28 acres
- Space for 4,100 colleagues
- Opened in 2010
### **Our tech stack**
Here’s just some of the technologies we use.
### **Front end**
- JavaScript
- ReactJS
- AngularJS
### **Back end**
- Python
- Java
- Microsoft Dynamics
### **DevOps**
- AWS
- GitLab
- Google Cloud Platform
### **Data**
- Kafka
- Hadoop
- PostgreSQL
- Snowflake