Site Reliability Engineer (SRE) – Senior

• *Experience:** 8 – 10 Years

• *Required Skills:**

AWS, EKS, Kubernetes, Python, Terraform, Grafana, CloudWatch, SQL, ITSM, Incident Management, Problem Management, RCA, Monitoring, Observability, Self\-Healing Automation, Linux, CKA, AWS Certification.

• *Job Description:**

We're looking for a Senior Site Reliability Engineer to take ownership of reliability, performance, and operational excellence across our cloud infrastructure and Kubernetes platforms. You'll lead the response to complex, high\-severity incidents, raise the bar on automation and observability, and mentor other engineers as the team scales.

• *What You'll Do**

• Lead troubleshooting and resolution of complex, high\-severity incidents across AWS infrastructure and Amazon EKS clusters, often serving as incident commander for major incidents.
• Design and build Python\-based automation frameworks and tooling that eliminate manual toil and improve reliability at scale, not just one\-off scripts.
• Architect and maintain Terraform\-based infrastructure\-as\-code, establishing reusable, secure, and scalable patterns across AWS environments.
• Drive observability strategy — design Grafana dashboards and alerting frameworks that surface the right signals to the right teams at the right time.
• Use SQL and CloudWatch Logs Insights to perform deep root\-cause analysis on complex, cross\-service incidents.
• Own end\-to\-end ITSM processes — Incident Management and Problem Management — including root cause analysis, post\-incident reviews, and long\-term remediation plans.
• Mentor junior and mid\-level SREs, reviewing their troubleshooting approach, automation, and incident handling.
• Partner with engineering, product, and leadership teams to communicate incident impact, risk, and remediation plans clearly and confidently.
• Design and build self\-healing automation and runbooks that detect known failure patterns and trigger remediation automatically, reducing manual intervention and recovery time for recurring incidents.
• Implement and maintain monitoring across multiple regions to ensure consistent visibility into system health, latency, and failover readiness across all deployment zones.
• Proactively identify potential failure points and performance bottlenecks before they impact production and reduce operational workload by automating recurring manual tasks.
• Participate in and provide senior\-level escalation support for on\-call rotations.

• *What We're Looking For**

• 8 to 10 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles, with a track record of owning reliability for production\-critical systems.
• Deep, hands\-on expertise with core and advanced AWS services (EC2, VPC, IAM, S3, RDS, CloudWatch, networking, etc.).
• Proven expertise troubleshooting complex Amazon EKS issues — cluster\-level failures, networking, autoscaling, performance bottlenecks, and upgrade\-related issues.
• Strong proficiency in Python for building automation frameworks, internal tooling, and operational systems.
• Extensive experience designing and maintaining Terraform modules and infrastructure patterns at scale.
• Strong command of ITSM frameworks, with hands\-on ownership of Incident and Problem Management for high\-severity issues.
• Advanced skills querying and analyzing data via SQL and AWS CloudWatch Logs Insights to drive root\-cause analysis.
• Proven experience designing Grafana dashboards and alerting strategies that scale across multiple teams and services.
• Exceptional verbal and written communication skills — able to clearly articulate technical issues, risk, and remediation plans to engineering leadership and non\-technical stakeholders alike.
• Experience mentoring or leading other engineers and contributing to team\-level reliability strategy.

• *Mandatory Certifications**

• AWS Certification — required (e.g., AWS Certified Solutions Architect – Professional, AWS Certified DevOps Engineer – Professional, or equivalent).
• Certified Kubernetes Administrator (CKA) or equivalent EKS/Kubernetes certification — required.

• *Soft Skills**

• Calm, decisive leadership during high\-pressure, high\-severity incidents.
• A strong ownership mindset — drives issues to true resolution and follows through on long\-term remediation.
• Natural mentor who raises the technical bar for the team.
• Collaborative cross\-functional partner who works effectively with Dev, Infra, Product, and leadership.

• *Education**

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent extensive practical experience.

Pay: ₹1,800,000\.00 \- ₹2,000,000\.00 per year

Work Location: In person