Software Engineer, Enterprise Platforms

• *Company Overview**
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Docusign brings agreements to life. Over 1\.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business\-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the \#1 company in e\-signature and contract lifecycle management (CLM).

• *What You'll Do**
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As a Software Engineer, you will build and enhance distributed systems across a portfolio of enterprise platforms, with Salesforce as a primary platform within a broader distributed system architecture. You will apply software engineering principles to develop backend services, integrations, and platform capabilities while working within established architectural patterns. This role provides the opportunity to grow system design skills and contribute to scalable, secure, and reliable platform solutions.

This position is an individual contributor role reporting to the Director, GTM Engineering.

• *Responsibility**

• Build and enhance backend services across enterprise platforms, including Salesforce and cloud environments (e.g., AWS/Azure)
• Implement API\-based integrations and event\-driven workflows following established architectural patterns
• Develop domain logic and service layers, leveraging platforms such as Salesforce (Apex) as a backend runtime within a distributed system
• Contribute to system design discussions and support the implementation of scalable and maintainable solutions
• Implement solutions that support performance, scalability, and data processing requirements (e.g., bulk and asynchronous patterns)
• Contribute to the software development lifecycle, including development, testing, CI/CD, deployment, and production support
• Maintain and enhance CI/CD pipelines and DevOps tooling (e.g., GitHub Actions, Salesforce CLI)
• Implement logging, monitoring, and alerting to support system observability and reliability
• Contribute to technical debt reduction through code improvements, refactoring, and test coverage enhancements
• Develop and maintain reusable components, utilities, and platform services
• Implement secure design patterns, including access controls and data protection
• Integrate enterprise platforms with external services, including cloud and AI/automation platforms
• Participate in code reviews and collaborate with engineers to improve code quality and consistency
• Build backend services using general\-purpose languages (e.g., Node.js, Java) where appropriate, alongside platform\-native development

• *Job Designation**
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• *Hybrid:**

Employee divides their time between in\-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in\-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

• *What You Bring**
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• *Basic**

• Bachelor’s degree in Computer Science, Engineering, or related field
• 3–5\+ years of software engineering experience building scalable applications or services
• Proficiency in backend development and API design
• Experience with at least one general\-purpose programming language (e.g., Node.js, Java, or similar)
• Experience with the Salesforce platform (Apex, APIs, LWC/LWR) as part of enterprise system development
• Experience building integrations using REST/SOAP or event\-driven patterns
• Understanding of performance and scalability concepts (e.g., asynchronous processing, data volume handling)
• Familiarity with CI/CD pipelines, version control (GitHub), and DevOps practices
• Experience with logging, monitoring, or debugging production systems

• *Preferred**

• Experience building systems across multiple platforms (Salesforce \+ cloud services such as AWS/Azure)
• Familiarity with event\-driven architectures and asynchronous processing
• Experience with security concepts such as RBAC and secure integrations
• Exposure to testing frameworks (e.g., ApexMocks, Jest) or static analysis tools
• Exposure to AI/LLM integrations or automation workflows
• Contributions to shared libraries, tooling, or engineering standards
• Strong collaboration and communication skills

• *Life At Docusign**
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• *Working here**

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. **Accommodation**

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.