Software Engineer – Production Support & Tooling

### **FinBox: Where Fintech Meets Fun!**

Welcome to FinBox, the buzzing hive of tech innovation and creativity!

Since our inception in 2017, FinBox has built some of the most advanced technologies in the financial services space that help lenders like Banks, NBFCs and large enterprises build and launch credit products within a matter of days, not months or years. FinBox is a Series B funded company which is expanding globally with offices in India, Vietnam, Indonesia and Philippines.

Our vision is to build the best\-in\-class infrastructure for lending products and help Banks \& Financial Services companies across the world scale and launch credit programs that set a new standard in the era of digital finance. So far, we’ve helped our customers disburse Billions of Dollars in credit across unsecured and secured credit including personal loans, working capital loans, business loans, mortgage and education loans. FinBox solutions are already being used by over 100\+ companies to deliver credit to over 5 million customers every month.

### **Why Should You be a FinBoxer:**

• **Innovative Environment:** At FinBox, we foster a culture of creativity and experimentation, encouraging our team to push the boundaries of what's possible in fintech.
• **Impactful Work:** Your contributions will directly impact the lives of millions, helping to provide fair and accessible credit to individuals and businesses alike.
• **Growth Opportunities:** We are a Series B funded startup and have ample opportunities for growth, professional development and career advancement.
• **Collaborative Culture:** Join a diverse and inclusive team of experts who are passionate about making a difference and supporting one another.

### **Who’s a Great FinBoxer:**

At FinBox, we’re on the lookout for exceptional folks who are all about innovation and impact. If you’re excited to shake things up in the banking \& financial services world, keep reading!

• *Creative Thinkers:** If your brain is always bubbling with out\-of\-the\-box ideas and wild solutions, you’re our kind of person. We love disruptors who challenge the norm and bring fresh perspectives to the table.

• *Customer Heroes:** Our customers are our champions, and we need heroes who can understand their needs, deliver magical experiences, and go above and beyond to keep them happy.

• *Team Players:** We believe in the power of “we.” If you thrive in a collaborative environment, value different viewpoints, and enjoy being part of a spirited, supportive team, you’ll fit right in.

### **About the Role**

Join our Engineering team to build and maintain highly reliable backend systems powering our lending platform. In this role, you'll troubleshoot complex production issues, perform root cause analysis, build automation, and work alongside Backend, Platform, and DevOps teams to improve system reliability. If you enjoy debugging distributed systems and solving real\-world engineering problems, this role is for you.

### **What You'll Do**

• Own L3 production support for backend applications and services.
• Debug issues across APIs, microservices, databases, and distributed systems.
• Perform root cause analysis and implement permanent fixes.
• Build automation and internal tools to improve engineering productivity.
• Collaborate with Backend, Platform, DevOps, QA, and Product teams to resolve production issues.
• Improve monitoring, observability, and platform reliability.
• Participate in on\-call rotations for critical production incidents.

### **What We're Looking For**

• 0–2 years of software engineering experience (exceptional fresh graduates are encouraged to apply).
• Strong fundamentals in Data Structures \& Algorithms, Operating Systems, DBMS, Computer Networks, and OOP.
• Proficiency in Java (preferred), Python, or Go.
• Good understanding of REST APIs, SQL, Linux, and backend debugging.
• Strong analytical thinking, ownership, and communication skills.
• Exposure to Docker, Kubernetes, Cloud, CI/CD, or monitoring tools is a plus