The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone.
+ Architect and implement scalable, robust solutions within the Veeva platform, focusing on quality applications such as Veeva Quality Vault Veeva Regulatory Vaults \& other QMS related modules.
+ Utilize Veeva SDK to develop custom functionalities and integrations to meet business requirements.
+ Design and configure Veeva platform components, including workflows, document types, lifecycles, and security settings.
+ Participate in impact assessments and design reviews for proposed system changes and updates.
+ Provide Tier 1/2/3 application support, including troubleshooting, root cause analysis, and resolution of incidents and defects
+ Provide ongoing support for Veeva applications, addressing hotfixes, defects, enhancements, and minor change requests in a timely manner.
+ Troubleshoot and resolve complex technical issues, ensuring minimal disruption to business operations.
+ Monitor system performance and recommend optimizations to improve efficiency and user experience.
+ Work closely with business partners, including quality, compliance, and IT teams, to gather requirements and ensure solutions meet business needs.
+ Collaborate with cross\-functional teams to deliver end\-to\-end solutions, ensuring seamless integration with other enterprise systems.
+ Communicate effectively with stakeholders to provide updates, gather feedback, and align project deliverables.
+ Maintain deep knowledge of Veeva platform capabilities, including configuration best practices, SDK development, and integration patterns.
+ Design, implement, and support custom components, workflows, objects, and user interface enhancements.
+ Ensure solutions adhere to regulatory requirements and industry standards.
+ Stay updated on Veeva platform updates and new features to recommend innovative solutions.
+ Stay current on Veeva product releases and industry trends to proactively identify opportunities for optimization
+ Create and maintain technical documentation, including design specifications, configuration details, and support procedures.
+ Provide training and guidance to junior team members on Veeva platform functionalities and best practices.
+ Proven expertise in Veeva SDK development, including building custom applications and integrations.
+ Strong background in configuring Veeva Vault, including workflows, lifecycles, roles, and permissions.
+ Experience providing application support, including troubleshooting defects, implementing hotfixes, and delivering enhancements.
+ Familiarity with integration tools (e.g., REST APIs, Web Services) for connecting Veeva with other systems.
+ Knowledge of regulatory compliance requirements \[LM2]
+ Experience with Agile/Scrum methodologies and tools like JIRA or ServiceNow.
+ Strong problem\-solving and analytical skills to address complex technical and business challenges.
+ Ability to work independently in an offsite environment while managing multiple priorities and deadlines.
Experience working in an **Agile or hybrid SDLC** environment.
Knowledge of validation documentation (IQ, OQ, PQ) and change management in a regulated setting.
Advanced degrees or certifications (e.g., Veeva Administrator, Veeva Vault certifications) are a plus.
\[LM1]Let's add more in here that is Mattel\-specific. They need to understand and document and support our configuration of Veeva, our business processes, etc.
\[LM2]This is broad \- list out specific regulatory compliance requirements at Mattel
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