Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
*Primary Responsibilities:**
Planned and conducted requirements elicitation meetings with the business to collect functional and non\-functional requirements relating to client's Salesforce technology enhancement and initiatives
Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis
Worked towards preparation of requirements management plan, business and functional requirement documents
Created data flow diagrams and process flow diagrams to facilitate better system understanding
Follow project plans for executing projects using Agile as well as Waterfall
Methodologies to ensure the project are delivered on time and beyond customer expectations
Utilize data science techniques and tools to analyze, interpret, and draw insights from large datasets
Develop predictive models and algorithms to solve complex business problems
Implement and maintain data pipelines using SSIS
Work with Salesforce Einstein and GPT to enhance customer experience and drive sales effectiveness
Collaborate with cross\-functional teams to design, implement, and evaluate data\-driven solutions
Stay current on industry trends and best practices in data science, Python programming, and Salesforce technologies
Document the various project artifacts to ensure that these are following best practices and are delivered to the customer on time
Be able to define the Application Intent \& Artifacts
Designing and providing scalable solution for Applications \& practice needs
Managing \& Mentoring Scrum Team and Project Team
Building Capability Decks for the practice
Representing Offshore Team
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re\-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
*Required Qualifications:**
Undergraduate degree or equivalent experience
7\+ years of overall experience in Software Development
5\+ years of relevant Salesforce experience
2\+ years of experience as a technical lead
2\+ years of experience in data science, Python programming
1\+ years of ChatGPT , Prompt engineering experience
Experience in leading the teams
Solid experience in building integrations
Solid Salesforce experience in customization
Knowledge of Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dash Boards, Integration (SOAP \& REST), Canvas APP, Sharing and Security Models
Knowledge of requirement elicitation
Good understanding of Sales, Service \& Community Clouds
Good understanding of SFDC object and able to defining custom objects
*Preferred Qualification:**
Knowledge of Salesforce Einstein and GPT
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone\-of every race, gender, sexuality, age, location and income\-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes \- an enterprise priority reflected in our mission.*