Software Engineering SMTS

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Job Category

Software Engineering

Job Details

• *About Salesforce**

Salesforce is the \#1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level\-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a Senior Member Technical Staff \- Hybrid Engineer in Salesforce DET, you will be part of a software engineering team that delivers customer success functionality built on a Salesforce Service Cloud implementation. You will work with the team of software engineers, product managers, and architects responsible for feature development and application maintenance responsive to the needs of a highly sophisticated and global customer success organization.

You will help to ensure every line of code we push to production is of the highest quality. This includes taking part in the plan, design, build and enhance the salesforce applications and test automation suites. You should deliver solutions others can understand, support, maintain and expand, and provide other team members with direction on development projects. You are aware of trends and technical developments in the industry, and how those can be applied in your work; and have a point of view on the delivery approach for very complex or foundational features.

This role requires that you be a self\-starter with the ability to work under pressure and handle multiple tasks simultaneously. You must possess good oral and written documentation skills and be able to interact with other team members to deliver fast and reliable code. You will also be asked to contribute ideas and provide feedback on many projects within the team’s portfolio.

• Work with an established Agile SCRUM team to ensure every line of code we push to production is of the highest quality.
• Excellent understanding of salesforce.com, Sales Cloud, Service Cloud, and Force.com product offerings
• Actively support our ADM agile framework – including establishing scrum team roles, tools, and practices.
• Establish a solid relationship with other team members to understand our business partners' vision, requirements, and priorities.
• Plan, designed, and enhanced build and test automation frameworks, utilities, and tools
• Build black\-and\-white box test automation that is effective, fast, robust, and maintainable using tools such as SOAP\_UI, ApexUnit, Junit, and Selenium Web Driver.
• Good Knowledge in object\-oriented design, knowledge of design patterns/ trigger/ integration frameworks
• Work with engineers, business analysts and product owners for product delivery
• Should deliver fully functional business logic with all the best practices incorporated
• Ensure the existing functionalities are intact and have no impact on them due to the new implementation.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best* , and our AI agents accelerate your impact so you can *do your best* . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non\-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.