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Software Implementation Engineer

Glanceify Technologies Private LimitedTN, IN19h ago
Full-timevia indeed

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Job Description

  • *Job Title: Software Implementation Engineer**
  • *Company:** Glanceify Technologies Private Limited
  • *Job Type:** Full\-Time \| Permanent
  • *Location:** Ammapet, Salem, Tamil Nadu (Work from Office)
  • *Experience:** 0–2 Years (Freshers can apply)
  • *Salary:** ₹10,000 – ₹15,000 per month
  • *About Us**

Glanceify is a healthcare technology company developing cloud\-based software solutions for laboratories, clinics, and hospitals. Our products help healthcare organizations streamline their operations through technology, automation, and digital transformation.

We are looking for an enthusiastic and proactive Software Implementation Engineer who can work closely with customers, understand their requirements, implement our software solutions, and provide ongoing assistance.

  • *Job Overview**

The candidate will be responsible for implementing software solutions at customer locations, conducting product demonstrations and training sessions, interacting with prospective customers, handling customer queries, and coordinating with the internal technical team.

This role requires excellent English communication skills, a willingness to travel to customer locations, and the ability to handle multiple responsibilities.

  • *Key Responsibilities**
  • Implement and configure software applications at customer locations.
  • Understand customer requirements and assist with product implementation.
  • Conduct online and offline product demonstrations for existing and prospective customers.
  • Present product features and explain software capabilities to prospective customers.
  • Understand customer requirements and demonstrate suitable product workflows based on their needs.
  • Provide end\-user training and onboarding support.
  • Coordinate with customers to ensure successful software deployment and go\-live.
  • Handle customer queries and provide first\-level technical support.
  • Coordinate with the development team to resolve customer\-reported issues.
  • Prepare implementation reports and maintain customer documentation.
  • Perform software testing and assist in identifying application issues.
  • Handle multiple tasks and responsibilities as required by the company.
  • *Required Skills \& Qualifications**
  • **Excellent English communication skills (both verbal and written) are mandatory.**
  • Ability to communicate confidently with customers, doctors, laboratory professionals, and hospital staff.
  • Willingness to travel to customer locations whenever required.
  • Strong interpersonal and customer\-handling skills.
  • Ability to multitask and manage multiple responsibilities.
  • Good presentation and product demonstration skills.
  • Strong problem\-solving and logical thinking abilities.
  • Quick learner with a positive and professional attitude.
  • Basic computer and software application knowledge.
  • Ability to work independently as well as in a team.
  • A Bachelor's degree in any discipline is mandatory.
  • *Preferred Skills**
  • Familiarity with healthcare, hospital or laboratory software applications.
  • Knowledge of software testing concepts.
  • Experience in customer support, software implementation, or product training.
  • *Important Employment Conditions**

Please apply only if you are comfortable with the following conditions:

  • This is a **Work\-from\-Office position** at Ammapet, Salem.
  • **Excellent English communication skills are mandatory.**
  • You must be willing to travel to customer locations whenever required.
  • You should be comfortable handling multiple tasks and responsibilities.
  • The position involves direct customer interaction, product presentations, demonstrations, and training.
  • The interview will be conducted in person at our Salem office.
  • A **2\-year employment commitment** is required.
  • *Career Growth**

Software Implementation Engineer → Senior Implementation Engineer → Implementation Specialist → Implementation Manager

Pay: ₹10,000\.00 \- ₹15,000\.00 per month

Application Question(s)

  • A 2\-year commitment is required. During this period, your original educational certificates will be retained by us and returned to you upon successful completion of the 2\-year commitment. Are you okay with this?
  • Are you comfortable handling software implementation, customer training, testing, and technical support as part of your responsibilities?
  • Are you confident in communicating in English with customers over phone calls and during face\-to\-face meetings?
  • Are you willing to travel to customer locations anywhere in Tamil Nadu and other parts of India whenever required?
  • The salary for freshers is ₹10,000 to ₹15,000 per month, depending on your performance in the interview. Are you okay with this?

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Chennai
Posted
19h ago
Source
Indeed