Software Implementation Engineer

We are looking for an Implementation Engineer with excellent communication and interpersonal skills to help clients set up and use our software. The role involves understanding client requirements, configuring the application, training users, and coordinating with our technical team for a smooth implementation.

• *Key Responsibilities**

• Understand client requirements and explain how the software supports their workflows.
• Configure the application according to agreed requirements.
• Deliver clear product demonstrations and user training sessions.
• Assist clients with data preparation, imports, and initial setup.
• Test configurations and support clients during go\-live.
• Troubleshoot issues and coordinate with the development team for resolution.
• Maintain implementation records, training materials, and progress updates.
• Follow up with clients to ensure successful adoption.

• *Required Skills**

• Excellent verbal and written communication skills in English.
• Confidence in conducting client meetings, demonstrations, and training.
• Ability to explain technical concepts clearly to non\-technical users.
• Strong listening, problem\-solving, and organisational skills.
• Basic understanding of web applications and business workflows.
• Working knowledge of Excel and data handling.
• Ability to manage client expectations and follow through on commitments.

• *Preferred Qualifications**

• Experience in software implementation, product training, or technical support.
• Familiarity with CRM, ERP, HRMS, or other business software.
• Basic knowledge of SQL, APIs, and data migration.
• Degree or diploma in Computer Science, IT, Engineering, MBA, BBA
• Freshers with good communication can apply

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Work Location: In person