Software QA & Implementation Specialist (Tester, Trainer & Client Liaison)

• *Role Overview:**

We are looking for a tech\-savvy **Front\-Facing Software Tester \& Trainer** to act as the primary bridge between our end\-users/clients and the technical development team. In this role, you will understand user requirements, manually validate system functionality, and train end\-users to ensure smooth adoption of the software.

• *Key Responsibilities:**

• *Requirement Gathering \& Client Interaction (Front\-Face):**

• Act as the primary point of contact for end\-users and stakeholders.
• Understand user pain points, workflows, and business needs; translate them into clear functional requirements for the development team.
• Conduct demos, walkthroughs, and feedback sessions with clients/users.

• *Manual Testing \& Quality Assurance:**

• Perform thorough manual testing across web and mobile platforms.
• Validate that implemented features match user requirements and design specifications.
• Identify, document, and track software defects/bugs through resolution.
• Perform UAT (User Acceptance Testing) support alongside end\-users before final rollout.

• *End\-User Training \& Onboarding:**

• Conduct interactive training sessions (online and on\-site) for end\-users.
• Create easy\-to\-understand user manuals, FAQs, SOPs, and video walkthroughs.
• Provide post\-deployment functional support and address user queries during system adoption.

Pay: ₹15,000\.00 \- ₹25,000\.00 per month

Benefits

• Flexible schedule

Ability to commute/relocate

• Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education

• Bachelor's (Preferred)

Experience

• Manual Testing: 1 year (Required)

Language

• English (Required)

Location

• Navi Mumbai, Maharashtra (Required)

Shift availability

• Day Shift (Preferred)

Willingness to travel

• 100% (Required)

Work Location: In person