Software Support Engineer (CS - Fresher)

Muziris Softech Pvt LtdKL, IN2d ago

Full-timevia indeed

Join Our Community

Required Skills

sql

Job Description

We are seeking recent Computer Science graduates to join our Software Support Team **(Location: Thrissur)**. This role is ideal for candidates looking to launch their careers in a client\-facing technical environment. The position involves understanding our ERP software, addressing client queries, troubleshooting issues, and providing resolution support for our development team.

Responsibilities

Act as a technical liaison between clients and the internal development team.
Analyze, diagnose, and troubleshoot client\-reported issues in our ERP software.
Perform root cause analysis and deliver effective solutions within defined timelines.
Collaborate with the development team to troubleshoot and resolve complex software issues.
Document client interactions, reported issues, and solutions in a clear and organized manner.

Communicate effectively with clients throughout the issue resolution process.

Build and maintain strong client relationships by providing timely and efficient support.

If interested in this role, please send your cv to aleeshageorge@muziris.in \& contact 7593863777

Job Types: Full\-time, Permanent

Pay: ₹15,000\.00 \- ₹18,000\.00 per month

Paid time off
Provident Fund

Application Question(s)

Will you be able to reliably commute or relocate to Thrissur, Kerala for this job?
Do you have proficient knowledge in SQL?

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

Upload resume for AI match score

Job Overview

Job type: Full-time
Work mode: On-site
Location: Kochi
Posted: 2d ago
Source: Indeed

LinkedIn 𝕏 / Twitter

Software Support Engineer (CS - Fresher)

Required Skills

Job Description

Responsibilities

Benefits

Application Question(s)

Shift availability

Similar Jobs

Job Overview

Share