Esko is filling a Software Support Engineer - I position for a full-time role in Bengaluru East, Karnataka. This technical support executive job entails providing technical assistance for the company's software products. You will reproduce customer-reported issues, analyze logs, work with engineering to identify root causes, and deliver solutions or patches. Responsibilities include managing support ticket queues, preparing detailed case notes, and occasionally assisting in testing software fixes. The position requires solid analytical skills, proficiency in troubleshooting, and the ability to learn new software quickly. Clear communication is necessary to explain technical details to non-technical users. Based in Bengaluru East, you will gain hands-on experience in a specialized software support environment. Full-time role with opportunities to grow within the support organization.
nan · DL, IN