Specialist - Package Implementation

• *Role description** **Job Title:** Specialist \- Package Implementation

• *Location:** Hyderabad

• *Experience:** 5\-8 Years

• *About the Role:** LTM is seeking a Specialist \- Package Implementation to architect and drive advanced ServiceNow SPM solutions. In this role, you will deliver transformative business value by bridging technical capabilities with enterprise strategy.

• *Role and Responsibilities (What You'll Do):**

• Spearhead end\-to\-end ServiceNow SPM and ITBM implementations to optimize enterprise project portfolios and resource allocation.
• Collaborate with key stakeholders and business leaders to gather requirements, translate operational needs, and drive strategic Demand Management and Financial Planning solutions.
• Configure and deploy advanced platform components utilizing ServiceNow scripting, Flow Designer, Integration Hub, UI Builder, Service Portal, and REST/SOAP integrations.
• Partner with cross\-functional Agile delivery teams to ensure seamless execution, continuous integration, and high\-performance system reliability.
• Manage Resource Management frameworks to enhance workforce utilization and enterprise project delivery timelines.
• Monitor implementation lifecycles, mitigate risks, and establish scalable governance models for ongoing platform enhancements.

• *Qualifications (What You'll Bring):**

• *Must\-Have:**

• Proven expertise in ServiceNow\-SPM, managing Demand Management, Project Portfolio Management, Resource Management, and Financial Planning modules.
• Demonstrated hands\-on proficiency in ServiceNow scripting, Flow Designer, Integration Hub, UI Builder, Service Portal, and REST/SOAP integrations.
• Comprehensive technical background encompassing ServiceNow ITSM implementation and configuration methodologies.

• *Preferred:**

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Strong domain expertise in enterprise technology services with exceptional cross\-functional stakeholder collaboration and analytical problem\-solving capabilities.
• Possession of Certified System Administrator (CSA) certification and Certified Implementation Specialist \- Project Portfolio Management (CIS\-SPM) credential.

• *Skills** **Mandatory Skills :** ServiceNow\-SPM

• *Good to Have Skills :** ServiceNow ITSM

• *About LTM**

LTM is an AI\-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen \& Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert \- https://www.ltm.com/careers/recruitment\-fraud\-alert