Specialist - System Management

• *Role description**

KARAT

Key Responsibilities

The role involves a range of crossfunctional and technical responsibilities hence a good working knowledge of IT concepts to effectively contribute to the environment and release management activities

To understand the release cycles within GPE and aligned testing associated with it

Release deployment on various environments

Automation initiatives implementation required for the stable functioning of the environments like healthchecks monitoring

Triage and escalate High priority Incidents to get focused resolutions

Reduce overall downtime for endtoend testing by identifying opportunities in environment upgrades

Communicate with regionalcountry project teams technical leads and Asset teams

Drive root cause analysis with involved teams

Analyze issues monthly and run continuous improvement cycles for incidents

Raise engagement with partner application other teams to facilitate the issue resolution

Engage and drive resolution where necessary aiding support to SMEs from application teams to facilitate resolution

Report updates for ongoing issues to stakeholders including exec level management Communicate technical information clearly simply and concisely

Infrastructure Management activities which comprise of critical vulnerability fixing OSDBMQ patching certificate renewals etc

Key skills Required

Good understanding of environment management with hands on experience of managing large size projects

Must have strong UNIX and shell scripting experience

Strong Unix Shell Script with SQL along with DevOps CICD tools Infra Domain

Experience of DevOps tools like Jenkins GITHUB etc

Experience of deployment change pipelines like CI CD

Good understanding of the Payment schemes and e2e flows for US scheme payments

Strong communication skills verbal written and presentation of complex information and data

Stakeholder Management skills

Shift requirement

It will be a support role so we will need the candidate to be able to work in shifts Morning Evening

Weekend support would be on ROTA basis

If you have any queries or need further details please let me know

• *Skills**

• *Mandatory Skills :** Ubuntu Linux Administrator

• *About LTM**

LTM is an AI\-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen \& Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert \- https://www.ltm.com/careers/recruitment\-fraud\-alert