Sr. Business Analyst

• *Tell us where you fit the best,** **we will tell you how to get there…**
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We being an employee\-centric company, offers you a fun\-filled environment to excel in all the tasks you perform. Our endeavors aim to improve your learning curve so that you can gain a significant amount of life\-changing knowledge as you work with TOPS. We are looking for the skillful, hardworking and talented individuals who wish to cultivate cross\-functional abilities. If you think, you have strong fundamental values and forward thinking approach to stand apart from the crowd – we are here to help you!!!

### **Sr. Business Analyst**

Experience: 5\+ Years \| No of Openings: 4

Responsibilities

• Collaborate with stakeholders, such as business managers, users, and technical teams, to understand their needs and gather requirements for new projects or process improvements.
• Analyze current business processes, workflows, and systems to identify areas for improvement, increased efficiency, and cost reduction.
• Identify gaps between current and desired business processes and propose solutions to bridge those gaps, ensuring that the proposed solutions align with business objectives.
• Collaborate with technical teams and subject matter experts to design solutions that meet business requirements, considering factors such as feasibility, scalability, and usability.
• Continuously monitor and evaluate implemented processes and systems, identifying areas for further improvement and suggesting enhancements to drive efficiency and productivity.
• Experience with Pre\-sales development \& Post sales development.
• Managing day to day working relationships with developers / Team Leads of the project/clients, setting and managing delivery/delivery expectations.
• Great knowledge and experience in estimation techniques, wireframe, creating a project plan, and driving the project from start to finish is a must.
• Exposure to project management, Project planning, schedule, cost \& resource allocation.
• Document requirements, business rules, and processes using standard methodologies, such as creating user stories, work breakdown structure, process flowcharts, functional specifications, and other relevant documentation.
• Good experience with tools like: MS Visio, Balsamiq.
• Timely status reporting to management and to the client.
• Ability to manage escalations and issue resolution.
• Consultative role in understanding business / defining frameworks for projects.
• Delivering and communicating add\-on features solutions to clients.
• Working with the team to ensure delivery of client expectations and ensuring the solution is right and is client quality.
• Good knowledge of APIS, Web services, Payment Gateways.
• Analyze complex requirements and suggest solutions based on experience.
• Prior programming knowledge would be an advantage to this role.

Key Responsibilities

• Minimum 4 years of Experience as a BA in IT Service Industry.
• Proven experience as a Business Analyst role.
• Strong analytical and problem\-solving skills.
• Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to technical and non\-technical stakeholders.
• Proficiency in business analysis methodologies, tools, and techniques.
• Familiarity with project management principles and practices.
• Knowledge of industry best practices and emerging trends in business analysis.