Sr. Customer Service Executive - Revenue Assurance

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

• *Broad outline of the Role**

• Operational role responsible for supporting billing team in day\-to\-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

• *Minimum Qualifications \& Experience**

• Graduate in accounting or finance
• 0 \- 4 years of relevant experience

• *Other Knowledge \& Skills**

• Basic accounting procedures, Excel, Outlook

• *Key Responsibilities**

• Maintain customer accounts and ensure billing is accurate.

• Delivery of billing information to customer's address

• Ensure achievement of collection targets and reduce outstanding collections and debt bucket.

• Track payments, expenditures process, invoices expense claims, reconcile processed payments.

• Analyse accounts

• Monthly report generation