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Position Title
Sr. D\&T Engineer – ServiceNow
Function/Group
Digital and Technology
Location
Mumbai
Shift Timing
Regular
Role Reports to
D\&T Manager
Remote/Hybrid/in\-Office
Hybrid **ABOUT GENERAL MILLS**
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
With our team of 1800\+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital \& Technology (D\&T) Innovation, Technology \& Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy \& Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in
We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting\-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.
The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through a provided Link.
The Sr. D\&T Engineer – ServiceNow is responsible for designing, developing, and implementing scalable solutions that enable and enhance ITSM and HR processes on the ServiceNow platform. This role ensures seamless integration of internal and external information sources, leveraging modern technologies to drive automation, efficiency, and process improvements across the enterprise. By aligning process design with technology architecture and core enterprise data, the Sr. Engineer delivers end\-to\-end solutions that strengthen business operations, support strategic decision\-making, and maximize the value of the ServiceNow platform for the organization.
o ServiceNow ITSM
o ServiceNow HR* Intermediate Level
o Agile Process
o Influencing Skills* Basic Level/Preferred
o AI POCs **PREFERRED QUALIFICATIONS**
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