Sr. HR Manager

• *Key responsibilities**

• *Talent acquisition**

· Plan manpower with department heads and maintain the hiring tracker for open roles.

· Run end\-to\-end recruitment: job descriptions, sourcing, screening, assessments, interviews and offerclosure.

· Use structured interviews and role\-based assessments to improve hiring quality.

· Build a talent pipeline for hard\-to\-fill technical and marketing roles.

• *Onboarding and HR operations**

· Run a structured Day\-1 and 30\-day onboarding: documents, appointment letters, agreements, systemaccess and induction.

· Maintain accurate employee records, attendance and leave data; share payroll inputs with Accounts ontime.

· Manage exits end to end: resignation, handover, exit clearance, exit interview and full and final coordination.

• *Performance management (KRA / KPI)**

· Roll out and maintain KRA/KPI scorecards for every role, with clear targets and weightage.

· Run quarterly reviews and the annual appraisal cycle; ensure fair, data\-based ratings.

· Coach managers to set goals, give feedback and handle under\-performance through improvement plans.

• *Skill matrix and capability building**

· Build and maintain a skill matrix for all designations; assess skill levels and gaps.

· Prepare the annual training calendar (technical, safety, customer handling, leadership) and measure its impact on KPIs.

· Identify high\-potential employees and create succession plans for critical roles.

• *Policy, compliance and employee relations**

· Write, update and communicate HR policies, and ensure employee acknowledgement.

· Ensure compliance with the Tamil Nadu Shops and Establishments Act, Labour Codes, PF, ESI, gratuity,bonus and POSH requirements.

· Coordinate the POSH Internal Committee, and handle grievances and disciplinary cases with due process and proper documentation.

• *Engagement and HR MIS**

· Run engagement activities, recognition programmes and employee feedback surveys.

· Track attrition, hiring, training and performance data; present a monthly HR dashboard to the COO.

• *What success looks like**

· KRA/KPI scorecards live for all roles, with review cycles completed on time.

· Open positions closed within target days, with strong 90\-day retention of new hires.

· Skill matrix in place for all designations, with a training calendar that is actually delivered.

· Zero statutory lapses; all policies acknowledged; grievances closed within the agreed time.

• *What we are looking for**

• *Must have**

· MBA / PGDM / MSW (HR) or equivalent.

· 6 to 10 years in HR, with hands\-on experience across recruitment, HR operations, performance management and policy writing.

· Working knowledge of Indian labour laws (Tamil Nadu Shops and Establishments Act, Labour Codes, PF, ESI,gratuity, bonus, POSH).

· Fluent in Tamil and English (spoken and written).

· Based in or willing to relocate to Mayiladuthurai, and to travel to sites and franchise locations when needed.

• *Good to have**

· HR professionals transitioning from a KPO environment, bringing process discipline and metrics\-driven HR.

· Candidates who have attended a High Potential (HiPo) or equivalent leadership development programme.

· Experience with HRMS tools, e\-sign platforms and advanced Excel / Google Sheets.

• *Skills and attributes**

· Builds systems, not just files: turns HR processes into clear, measurable routines.

· Firm on compliance, fair to people: follows due process every time.

· Coaches managers and earns trust across office, site and field teams.

· Adapts corporate practices to the realities of a fast\-growing MSME.

Pay: ₹450,000\.00 \- ₹550,000\.00 per year

Benefits

• Health insurance
• Provident Fund

Experience

• HR Manager : 6 years (Preferred)

Work Location: In person