*MAHABIR DANWAR JEWELLERS PRIVATE LIMITED**, a name synonymous with timeless elegance, reflects the Indian cultural heritage of ornaments and jewels. Our creations have exuded the true essence of exquisiteness since 1970\. We, at MDJ, function with a progressive and immersive approach towards our legacy and tradition of jewelry to provide the finest happiness, adorning you forever!
*Key Responsibilities:**
*1\. Sales \& Revenue Management**
Achieve monthly, quarterly, and annual sales targets.
Drive store revenue and profitability.
Monitor daily sales performance and take corrective actions.
Ensure high conversion rates and average bill value.
*2\. Customer Relationship Management.**
Deliver excellent customer service and shopping experience.
Handle customer complaints and resolve issues effectively.
Build long\-term relationships with customers.
Ensure customer follow\-ups for sales and events.
*3\. Team Management**
Lead, motivate, and supervise store staff.
Conduct daily briefings and performance reviews.
Manage staff attendance, grooming, and discipline.
Train employees on product knowledge and sales techniques.
*4\. Inventory \& Stock Management**
Monitor inventory levels and stock movement.
Ensure accurate stock audits and reconciliation.
Prevent stock loss, theft, and pilferage.
Coordinate with the warehouse and merchandising teams.
*5\. Store Operations**
Ensure smooth day\-to\-day store operations.
Maintain store cleanliness, visual merchandising, and display standards.
Ensure compliance with company policies and SOPs.
Manage cash handling, billing, and documentation processes.
*6\. Security \& Compliance**
Ensure adherence to jewellery security protocols.
Monitor CCTV, vault operations, and stock security.
Ensure compliance with GST, hallmarking, and company guidelines.
*7\. Marketing \& Business Development**
Support local marketing activities and promotional campaigns.
Generate customer leads and referrals.
Participate in exhibitions, events, and customer engagement programs.
Strong leadership and team management skills.
Excellent communication and customer\-handling abilities.
Good knowledge of jewellery products, diamonds, gold, and gemstones.