Subject Matter Expert (Support&Ops)

Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Rotation PRF for Deepak Savandapur Kumar \-51338431

Key Responsibilities

• *Job Description Description :** Role Scope : \- Provide end\-to\-end support and administration of IBM AIX systems at enterprise scale. \- Act as the final escalation point (L3\) for incidents, problems, and performance issues. \- Lead migration, patching, and modernization projects involving AIX and Power Systems. \- Ensure systems are audit\-ready, compliant, and resilient across production and DR environments. Core Responsibilities : 1\. System Administration : \- Install, configure, and maintain AIX operating systems on IBM Power servers. \- Manage LPARs, VIO servers, and HMC consoles. \- Perform kernel tuning, patching, and upgrades. 2\. Performance \& Troubleshooting : \- Analyze logs, dumps, and performance metrics. \- Resolve escalated incidents (disk, CPU, memory, network bottlenecks). \- Conduct root cause analysis and implement permanent fixes. 3\. Storage \& Backup Integration : \- Configure SAN connectivity, multipathing, and volume groups. \- Integrate with enterprise backup solutions (TSM, NetBackup). 4\. Security \& Compliance : \- Apply hardening standards (CIS, enterprise baselines). \- Manage RBAC, sudo policies, and audit trails. \- Ensure patch compliance and vulnerability remediation. 5\. Automation \& Scripting : \- Develop Korn shell, Bash, or Python scripts for automation. \- Streamline routine tasks (user provisioning, monitoring, reporting). 6\. Disaster Recovery \& High Availability : \- Configure PowerHA clusters for failover. \- Participate in DR drills and ensure RTO/RPO compliance. 7\. Project \& Migration Work : \- Lead OS migrations, hardware refresh, and cloud integration (where applicable). \- Document runbooks, SOPs, and architecture diagrams. 8\. Collaboration : \- Work closely with DBAs, application teams, and network engineers. \- Provide technical guidance to L1/L2 teams. \- Participate in vendor coordination with IBM support. Required Skills \& Experience : \- 10\+ years of experience in AIX administration, with at least 5 years in L3 support. \- Strong expertise in LPAR/VIO/HMC management. \- Hands\-on with PowerHA clustering and SAN storage integration. \- Proficiency in scripting (Korn shell, Bash, Python). \- Knowledge of security hardening, compliance frameworks, and audit readiness. \- Experience in incident, problem, and change management (ITIL framework). Preferred Certifications : \- IBM Certified System Administrator \- AIX \- Red Hat/Linux certifications (for cross\-platform exposure) \- ITIL Foundation or higher

Skill Requirements

• *Job Description Description :** Role Scope : \- Provide end\-to\-end support and administration of IBM AIX systems at enterprise scale. \- Act as the final escalation point (L3\) for incidents, problems, and performance issues. \- Lead migration, patching, and modernization projects involving AIX and Power Systems. \- Ensure systems are audit\-ready, compliant, and resilient across production and DR environments. Core Responsibilities : 1\. System Administration : \- Install, configure, and maintain AIX operating systems on IBM Power servers. \- Manage LPARs, VIO servers, and HMC consoles. \- Perform kernel tuning, patching, and upgrades. 2\. Performance \& Troubleshooting : \- Analyze logs, dumps, and performance metrics. \- Resolve escalated incidents (disk, CPU, memory, network bottlenecks). \- Conduct root cause analysis and implement permanent fixes. 3\. Storage \& Backup Integration : \- Configure SAN connectivity, multipathing, and volume groups. \- Integrate with enterprise backup solutions (TSM, NetBackup). 4\. Security \& Compliance : \- Apply hardening standards (CIS, enterprise baselines). \- Manage RBAC, sudo policies, and audit trails. \- Ensure patch compliance and vulnerability remediation. 5\. Automation \& Scripting : \- Develop Korn shell, Bash, or Python scripts for automation. \- Streamline routine tasks (user provisioning, monitoring, reporting). 6\. Disaster Recovery \& High Availability : \- Configure PowerHA clusters for failover. \- Participate in DR drills and ensure RTO/RPO compliance. 7\. Project \& Migration Work : \- Lead OS migrations, hardware refresh, and cloud integration (where applicable). \- Document runbooks, SOPs, and architecture diagrams. 8\. Collaboration : \- Work closely with DBAs, application teams, and network engineers. \- Provide technical guidance to L1/L2 teams. \- Participate in vendor coordination with IBM support. Required Skills \& Experience : \- 10\+ years of experience in AIX administration, with at least 5 years in L3 support. \- Strong expertise in LPAR/VIO/HMC management. \- Hands\-on with PowerHA clustering and SAN storage integration. \- Proficiency in scripting (Korn shell, Bash, Python). \- Knowledge of security hardening, compliance frameworks, and audit readiness. \- Experience in incident, problem, and change management (ITIL framework). Preferred Certifications : \- IBM Certified System Administrator \- AIX \- Red Hat/Linux certifications (for cross\-platform exposure) \- ITIL Foundation or higher

Other Requirements

• *Job Description Description :** Role Scope : \- Provide end\-to\-end support and administration of IBM AIX systems at enterprise scale. \- Act as the final escalation point (L3\) for incidents, problems, and performance issues. \- Lead migration, patching, and modernization projects involving AIX and Power Systems. \- Ensure systems are audit\-ready, compliant, and resilient across production and DR environments. Core Responsibilities : 1\. System Administration : \- Install, configure, and maintain AIX operating systems on IBM Power servers. \- Manage LPARs, VIO servers, and HMC consoles. \- Perform kernel tuning, patching, and upgrades. 2\. Performance \& Troubleshooting : \- Analyze logs, dumps, and performance metrics. \- Resolve escalated incidents (disk, CPU, memory, network bottlenecks). \- Conduct root cause analysis and implement permanent fixes. 3\. Storage \& Backup Integration : \- Configure SAN connectivity, multipathing, and volume groups. \- Integrate with enterprise backup solutions (TSM, NetBackup). 4\. Security \& Compliance : \- Apply hardening standards (CIS, enterprise baselines). \- Manage RBAC, sudo policies, and audit trails. \- Ensure patch compliance and vulnerability remediation. 5\. Automation \& Scripting : \- Develop Korn shell, Bash, or Python scripts for automation. \- Streamline routine tasks (user provisioning, monitoring, reporting). 6\. Disaster Recovery \& High Availability : \- Configure PowerHA clusters for failover. \- Participate in DR drills and ensure RTO/RPO compliance. 7\. Project \& Migration Work : \- Lead OS migrations, hardware refresh, and cloud integration (where applicable). \- Document runbooks, SOPs, and architecture diagrams. 8\. Collaboration : \- Work closely with DBAs, application teams, and network engineers. \- Provide technical guidance to L1/L2 teams. \- Participate in vendor coordination with IBM support. Required Skills \& Experience : \- 10\+ years of experience in AIX administration, with at least 5 years in L3 support. \- Strong expertise in LPAR/VIO/HMC management. \- Hands\-on with PowerHA clustering and SAN storage integration. \- Proficiency in scripting (Korn shell, Bash, Python). \- Knowledge of security hardening, compliance frameworks, and audit readiness. \- Experience in incident, problem, and change management (ITIL framework). Preferred Certifications : \- IBM Certified System Administrator \- AIX \- Red Hat/Linux certifications (for cross\-platform exposure) \- ITIL Foundation or higher

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