Support Lead

• *Job Summary**
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Senior engineer, ordinarily 6 or more years of relevant automation or DevOps experience.

• *Mission:** Automate traffic draining, maintenance, patching, software deployment, validation, and recovery workflows so operations are safe, repeatable, and auditable.

• *Key Responsibilities**
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• Develop and maintain Ansible playbooks and orchestration workflows.
• Integrate proxy controls with patching, IPL/restart, and software\-release processes.
• Build pre\-checks, post\-checks, health validation, rollback, and manual fallback procedures.
• Integrate automation with Jenkins and enterprise CI/CD pipelines.
• Apply source control, testing, approval, promotion, access\-control, and audit standards to automation.
• Produce operational playbooks that BizOps can execute safely.

• *Skill Requirements**
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• Advanced Ansible and Ansible Automation Platform experience.
• Jenkins or equivalent CI/CD orchestration.
• Python and Linux scripting.
• Infrastructure as Code, Git\-based workflows, and API integration.
• Experience automating high\-risk production maintenance and recovery procedures.

• *Preferred experience**
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• Network and application traffic\-drain automation.
• Policy\-based access control and enterprise change\-management integration.
• Mission\-critical infrastructure or transaction\-processing environments.

• *Must Have Skill**
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CI/CD,Infrastructure as Code (IaC),Python,Unix Shell,Ansible

• *Good to Have Skill**
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Automation \& Support

• *Other Requirements**
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