Team Leader - Operations

• *Role Overview**

We are looking for a Team Leader to lead the store sales team at the brand's MBO stores/counters in Chennai. You will coach and manage sales associates, deliver sales targets, and ensure a great customer experience on the shop floor.

• *Key Responsibilities**

• Lead, motivate and coach the store sales team to achieve daily, monthly and seasonal sales targets
• Plan team schedules, attendance and floor coverage so the store is well staffed at peak hours
• Ensure excellent customer service, including product knowledge, upselling and cross\-selling
• Maintain visual merchandising, stock presentation and brand standards at the counter
• Monitor stock availability, replenishment and inventory accuracy, and coordinate with the supply team
• Track sales performance, conversion and team productivity, and share regular reports with management
• Train new joiners and handle customer queries and escalations

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• *Requirements**

• 7\-10 years Experience in apparel or fashion retail, with at least 2\-3 years in a store team\-handling role
• Proven ability to meet sales targets and lead a sales team
• Good communication, customer\-handling and people\-management skills
• Basic knowledge of POS, billing and Excel reporting
• Fluency in Tamil and English preferred

Pay: ₹500,000\.00 \- ₹600,000\.00 per year

Benefits

• Provident Fund

Application Question(s)

• what is your current and expected CTC
• how many stores are you currently handling
• are you based at chennai and what is your notice period

Work Location: In person