Team Leader - Telesales

Job Title: Team Leader

Company: Tech Earth Global Business Solution (TEGBS)

Department: Sales \& Business Development

Experience Required: 3\-6 Years

Location: Delhi, India

Industry: Digital Marketing, IT \& Business Solutions

Salary: 20k\-60k per month

About Tech Earth Global Business Solution

Tech Earth Global Business Solution provides business\-oriented solutions to help companies strengthen their market presence, generate leads, and achieve business growth through digital and technology\-enabled services.

Job Summary

We are looking for a proactive, target\-driven, and result\-oriented Team Leader who can lead a team of telesales executives, drive revenue growth, improve conversion rates, and ensure consistent achievement of sales targets.

The ideal candidate will have strong leadership skills, excellent communication abilities, a proven sales track record, and the ability to coach and motivate a team in a performance\-driven environment.

The Team Leader will be responsible for managing the daily activities of the telesales team, monitoring individual and team performance, driving lead conversion, and ensuring achievement of monthly sales and revenue targets.

The candidate will lead by example, provide hands\-on sales support, conduct regular performance reviews, and implement strategies to improve productivity, customer engagement, and overall sales performance.

Key Responsibilities

1\. Team Management \& Leadership

Lead, supervise, and motivate a team of telesales executives to achieve individual and team sales targets.

Allocate leads, assign daily calling targets, and monitor team productivity.

Conduct daily team briefings, performance reviews, and sales huddles.

Coach team members on communication, pitching, objection handling, negotiation, and closing techniques.

Identify performance gaps and provide regular feedback, training, and development support.

2\. Sales Target Achievement

Drive achievement of daily, weekly, and monthly sales and revenue targets.

Develop effective calling strategies to improve customer engagement and lead conversion.

Monitor the sales pipeline and ensure timely follow\-up on qualified prospects.

Support executives in handling high\-value prospects, complex objections, and sales closures.

3\. Sales Process \& Performance Monitoring

Track team performance through CRM systems, sales dashboards, and daily MIS reports.

Maintain accurate lead records, sales updates, and pipeline reports.

Identify bottlenecks in the sales process and recommend improvements.

Share daily, weekly, and monthly performance reports with the reporting manager.

4\. Training \& Continuous Improvement

Conduct regular training sessions on product knowledge, sales scripts, customer handling, and closing techniques.

Develop and refine calling scripts, objection\-handling responses, and follow\-up strategies.

Encourage a competitive yet collaborative sales culture.

Recognize high performers and create improvement plans for underperforming team members.

Continuously identify ways to improve team productivity, sales efficiency, and customer experience.

Required Skills \& Qualifications

Graduate in any discipline; a relevant business or management qualification is an advantage.

3\-6 years of experience in telesales, inside sales, telemarketing, or business development.

Prior experience managing or supervising a telesales team is strongly preferred.

Proven track record of achieving sales targets and driving revenue.

Excellent verbal communication, leadership, negotiation, and persuasion skills.

Strong understanding of sales funnels, lead qualification, follow\-up management, and conversion strategies.

Ability to coach team members, handle escalations, and manage performance challenges.

Familiarity with CRM systems, MS Excel, sales dashboards, and reporting tools.

Strong analytical skills and the ability to use performance data to improve results.

Ability to work under pressure and manage multiple priorities in a target\-driven environment.

Experience selling digital marketing, SEO, website development, IT solutions, or other B2B services will be an added advantage.

What We Offer

Competitive fixed salary with performance\-based incentives.

Opportunity to lead and grow a sales team.

A target\-driven environment with performance\-linked career progression.

Exposure to digital business solutions and B2B sales.

Opportunities to develop leadership, sales strategy, and team management skills.

Recognition for strong individual and team performance.

If you have a passion for sales leadership, enjoy developing people, and have a proven ability to drive business results, we invite you to join Tech Earth Global Business Solution.

Apply Now: Submit your updated resume to 9891478450

Pay: ₹20,000\.00 \- ₹60,000\.00 per month

Work Location: In person