Team Manager - Credit Cards

Requisition Number: 65240

Job Location: Mumbai, IND

Global Grade: Band 7

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 02/11/2026

Posting End Date: 02/12/2026

• *Job Summary**
• --------------

• Meet the business objectives initiated by the respective country Retail Assets Business\- Cards

• Customer focused need\-based selling to our existing customers.

• Deepen customer relationship and sell credit cards and maximize penetration from Internal channels only

• Managing the team of 7\-8 People and driving affluent sales and bank strategy
• *Key Responsibilities**
• -----------------------

• Achieve Team sales target/budget

• Segment focus, customer focussed needs\-based selling

• Being a Credit Cards Clients Team manager, focus has to be on internal Branch and Intra channel sourcing HVS customer relationship and fulfilling needs with respect to Assets.
• *People and Talent**

• *• Set direction and drive high performance by translating strategy into clear direction, aligning individual goals to team outcomes and providing regular, constructive feedback.**

• *• Develop talent and capability through coaching and career conversations that build critical skills, stretch potential and prepare individuals for future opportunities.**

• *• Lead by example by role\-modelling the Bank’s valued behaviours, upholding strong risk and conduct standards, exercising sound judgment, and creating an inclusive team culture that supports wellbeing, values diverse perspectives, and drives accountability.**

• *Skills and Experience**
• ------------------------

• *Must\-have Skills**

• *• Good Interpersonal Skills**

• *• Customer and Service Orientation**

• *• Banking knowledge**

• *• Management Information Skills**

• *Other Skills**

• *• Competitive awareness \& benchmarking**

• *• Excellent communication, interpersonal \& relationship building skills**

• *• Able to pick up new concepts quickly**

• *• Able and excited about going out to meet new customers**

• *• Coordinate customer events for the cluster along with the product team**

• *• Aggressive Sales call plans to acquire large prospective customers through referrals.**

• *Qualifications**
• -----------------

• *Key Experiences**

• *• Extensive sales experience (2 to 5 years)**

• *Certifications / Qualifications (only where mandatory)**

• *• Graduate/ Postgraduate, consistent academic career**

• *Languages**

• *• English / Hindi**

• *About Standard Chartered**
• ---------------------------

• *We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross\-border capabilities and leading wealth management expertise, helps us deliver our purpose \- to drive commerce and prosperity through our unique diversity.**

• *Over our 170\-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.**

• *What We Offer**
• ----------------

• **Being part of an inclusive and values driven organisation** **, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.**
• **In line with our Fair Pay Charter** **, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.**
• **Core bank funding for retirement savings, medical and life insurance** **, with flexible and voluntary benefits available in some locations.**
• **Time\-off** **including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.**
• **Flexible working** **options based around home and office locations, with flexible working patterns.**
• **Proactive wellbeing support** **through Unmind, a market\-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first\-aiders and self\-help toolkits.**
• **A continuous learning culture** **to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.**

• *Visit our careers website to learn more about us: www.sc.com/careers.**