As a Technical/Desktop Support Engineer Intern, you will assist in maintaining IT and network infrastructure. This includes providing basic support for servers, routers, switches, and communication systems. You will help configure, install, and troubleshoot network devices and associated software/hardware under supervision. Assisting with system performance and network uptime monitoring is crucial for ensuring reliable connectivity. The role involves supporting the implementation of foundational security measures like firewalls and VPNs, providing first-level support for internal network issues, and aiding in system updates, patches, and routine maintenance. You will also help document network configurations and processes, and assist with data backups and disaster recovery planning.