### **About Norstella:**
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life\-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market\-leading brands \- Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must\-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision\-making. We help our clients:
- Accelerate the drug development cycle
- Assess competition and bring the right drugs to market
- Make data driven commercial and financial decisions
- Match and recruit patients for clinical trials
- Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI\-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
### **Job Description:**
- Reporting into the Engineering Director, the Technical Lead will own end\-to\-end engineering delivery for Citeline’s News \& Insights portfolio.
- This is a hands\-on technical leadership role that sits at the intersection of editorial, product and engineering, with significant external vendor and partner management. where feasible tech lead will be responsible for minimizing vendor dependencies and will bring end\-2\-end tech stack in house.
- The Technical Lead is accountable for the architecture, technical roadmap and day\-to\-day engineering health of the platforms that serve global newsrooms and a paying B2B subscriber base.
- They will lead a small in\-house engineering pod and direct the work of external development partners who build and support several of the underlying platform components.
- We are looking for a Technical Lead who has built and run digital publishing platforms in a newsroom or B2B media environment, who can hold their own with editorial leaders and external vendors, and who is comfortable moving between architecture, code, and commercial conversations.
- Education: Bachelor’s degree in computer science, engineering or related field, or equivalent professional experience.
### **Responsibilities:**
- Own the technical roadmap and architecture for the News \& Insights publishing platforms across the Citeline portfolio.
- Lead a small in\-house engineering team and direct external development partners — set scope, review delivery, hold vendors accountable on quality, cost and timelines.
- Partner directly with editorial leadership, product management and design to translate newsroom and subscriber needs into technical capability — publishing workflows, embargoes, taxonomy, content modelling, syndication, SEO and search.
- Stay hands\-on: contribute to high\-impact features, lead key technical decisions, run code reviews, and set engineering standards across in\-house and vendor code.
- Architect for performance, reliability and SEO at scale — CDN strategy, edge caching, structured data, Core Web Vitals, accessibility.
- Own integration with paywall, identity, entitlement and subscription systems; ensure a clean reader and subscriber experience across brands.
- Drive production reliability and incident response for subscriber\-facing platforms; own SLAs with internal and external partners.
- Evaluate new technologies, vendors and CMS / platform options; lead build\-vs\-buy and vendor selection decisions and present recommendations to senior stakeholders.
- Champion modern engineering practice — CI/CD, automated testing, observability, security and code quality — across in\-house and vendor teams.
### **Qualifications:**
- 8\+ years of software engineering experience, with at least 2 years in a technical lead, principal engineer or equivalent role leading delivery across in\-house and external teams, with AI\-enabled end to end software development life cycle.\[SD2\.1]
- Direct experience working in a newsroom, digital publishing or B2B media engineering environment is essential — you have shipped and operated platforms that serve journalists and paying readers.
- Hands\-on experience with headless or traditional CMS platforms (e.g. ArcXP) and an understanding of editorial workflows, content modelling, taxonomy and embargo handling.
- Strong Node.js and modern frontend experience (React, Next.js or equivalent).
- Experience designing and operating search at scale (Elasticsearch, OpenSearch, Algolia or comparable) for content discovery.
- Experience with CDN, edge caching and performance optimisation for high\-traffic content sites; comfortable owning SEO, structured data and schema.org implementations.
- AWS (or comparable cloud) experience, plus modern build and deployment tooling (Docker, CI/CD, Azure DevOps or equivalent).
- Proven vendor and external partner management — you can scope work, evaluate proposals, negotiate trade\-offs, run an SOW and hold delivery partners accountable.
- Strong written and verbal communication; comfortable in conversations with editors, product, commercial and exec stakeholders, and credible in vendor negotiations.
### **Our Guiding Principles for success at Norstella:**
- Bold, Passionate, Mission\-First
- Integrity, Truth, Reality
- Kindness, Empathy, Grace
- Resilience, Mettle, Perseverance
- Humility, Gratitude, Learning
### **Benefits:**
- Health Insurance
- Provident Fund
- Reimbursement of Certification Expenses
- Gratuity
- 24x7 Health Desk
- Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.*
- Sometimes the best opportunities are hidden by self\-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here\- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.*
- All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third\-party and candidates should proceed with extreme caution if a third\-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre\-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: ApplicationHelp@norstella.com.*