Technical Support Executive

• *Job Title: Technical Support Executive**

• *Location:** Surat

• *Company**: BlueBit Technologies

• *Experience**: 1 \- 3\+ years of experience

• *Employment Type**: Full\-time

• *Experience: 1–3 Years (Junior to Mid\-Level)Responsibilities:**

• Act as the first point of contact for technical or general support queries.
• Troubleshoot and resolve issues via phone, chat, or email.
• Accurately log issues, actions taken, and resolutions in the support system.
• Escalate complex or high\-priority issues to the appropriate internal teams.
• Provide clear guidance to customers on product usage and best practices.
• Contribute to support documentation and process improvement.

• *Requirements:**

• 1–3 years of experience in a customer or technical support role.
• Proficient in ticketing systems and remote support tools.
• Solid problem\-solving and analytical thinking.
• Good interpersonal and written communication skills.
• Ability to manage multiple queries efficiently.

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Work Location: In person