We are hiring a Techno-Functional Lead to act as the essential liaison between business operations and technical infrastructure. This role involves full ownership of system architecture and vendor management, ensuring our platforms are stable, efficient, and aligned with operational needs. You will manage the technical filter by prioritizing system tasks, resolving bugs, and enforcing vendor accountability, freeing the operations team to focus on execution. Key duties include overseeing end-to-end architecture, evaluating system interactions, identifying architectural flaws, and guaranteeing infrastructure scalability to support growing operations. The position requires a blend of technical and functional expertise to bridge gaps and drive integrated solutions.