Technology Business Analyst, VP

Closing date for applications: 20/07/2026

Location Bangalore, India

Job typePermanent \| Contract typeFull Time

\#R\-00281884

• *Join our digital revolution in NatWest Digital X**
• ---------------------------------------------------

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

• *Job description**
• ------------------

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
• We're offering this role at vice president level

• *What you'll do**
• -----------------

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be

• Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to obtain and document functional and non\-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

• *The skills you'll need**
• -------------------------

We’ll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you’ll need to hold an appropriate business analyst certification.

You’ll also need

• At least 10 years of experience in Payments and Transaction Banking, with a deep understanding of payment lifecycles, processes, and industry standards
• In\-depth knowledge of SWIFT, ISO 20022, Cross\-Border Payments, and Domestic Payment Schemes, including payment messaging and settlement flows
• Proven experience delivering payment transformation, modernization, migration, or regulatory change programs within financial institutions
• Strong business analysis expertise, including requirements gathering, stakeholder management, process mapping, gap analysis, and solution design
• Hands\-on experience with SQL and data analysis tools to support data validation, reconciliation, reporting, and business insights
• Understanding of Core Banking Platforms and emerging technologies such as Artificial Intelligence and Generative AI, with awareness of their applications in payments and financial services

• *Welcome to our Bangalore hub**
• -------------------------------

Located at Taurus 4, Bagmane Constellation Business Park, our new office stands as a state\-of\-the\-art hub for innovation and collaboration.

### **Key facts:**

• A 30 acre campus
• Space for 6,000 colleagues
• Opened in 2025