Tele Caller Executive
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Job Description
Tele Caller Executive
Hansa Research Group Pvt. Ltd. – Mumbai, Maharashtra
Required : Full\-time \& Part\-time (Work From Office)
Experience: Fresher and above
Monthly Salary
Mumbai (Dombivli West and Vikhroli West): ₹15,000
Educational Qualification: HSC (12th Pass) or above
Job description
Key Responsibilities
\-Handle customer queries effectively via call/chat/email
\-Ensure timely resolution and maintain customer satisfaction
\-Maintain call logs and reports as per process requirement
\-Follow standard operating procedures and guidelines
\-Handle inbound and outbound customer interactions
\-Provide accurate information and resolve queries
\-Document customer interactions in the system
\-Maintain service quality and meet defined KPIs
Key Requirements
\-Good communication and interpersonal skills
\-Comfortable with rotational shifts, if required
\-Strong verbal and written communication skills
\-Ability to multitask and manage time effectively
\-Comfortable with rotational shifts and night shifts (for NRI process)
\-Fresher welcome; prior BPO/customer support experience is a plus
Any of the below Languages
\* English **Hindi** Marathi **Gujarati** Telugu **Tamil** Malayalam **Kannada** Bengali **Assamese** Odisha
Work Location
Mumbai (Dombivli West, Vidhyavihar West)
Pay: ₹12,000\.00 \- ₹15,000\.00 per month
Work Location: In person
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Mumbai
- Posted
- 1d ago
- Source
- Indeed