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Tele Caller Executive

nanUP, IN6d ago
Full-timevia indeed

Job Description

  • *Urgent Hiring : Telecaller**
  • *Location:** Lucknow
  • *Employment Type:** Full\-Time
  • *About the Role**

We are looking for a proactive and customer\-focused **Customer Experience Executive** to strengthen customer engagement and improve service quality through outbound calling. The role involves interacting with customers and business partners, resolving concerns, collecting feedback and driving higher customer satisfaction.

  • *Key Responsibilities**

· Make outbound calls to customers and business partners on a daily basis.

· Collect customer feedback and identify areas for service improvement.

· Encourage customers to share ratings and reviews after issue resolution.

· Maintain accurate call records and update CRM systems.

· Meet daily productivity and quality KPI’s, including call volume, follow\-up completion and customer satisfaction.

· Share recurring customer issues and improvement opportunities with the seniors.

  • *Eligibility**

· Graduate in any discipline (12th pass with relevant experience may also be considered).

· 0–1 years of experience in Telecalling, Customer Support, Customer Success, BPO, Inside Sales or Relationship Management.

· Freshers with excellent communication skills are encouraged to apply.

  • *Required Skills**

· Excellent verbal communication in Hindi.

· Basic English communication skills.

· Strong listening and interpersonal skills.

· Customer\-first mindset with empathy and patience.

· Ability to handle objections professionally.

· Basic knowledge of MS Excel.

· Comfortable making 100–120 outbound calls per day.

  • *Compensation**

· Fixed Salary: ₹10,000/Month

· Performance Incentive: Up to ₹5,000 per month

  • *Interested candidates can share their resume along with their current location, total experience, expected salary on Whatsapp No : \+91 81442 07359**

Pay: Up to ₹10,000\.00 per month

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Noida
Posted
6d ago
Source
Indeed