Tele Caller Executive

• Make outbound calls to prospective customers from provided lead databases.
• Answer inbound calls and respond to customer inquiries professionally.
• Explain company products, services, offers, and promotions clearly.
• Generate and qualify leads for the sales team.
• Follow up with interested prospects via calls, WhatsApp, SMS, or email.
• Schedule appointments, demos, or counseling sessions for sales representatives.
• Maintain accurate records of calls and customer interactions in the CRM.
• Update customer information and lead status regularly.
• Meet daily, weekly, and monthly calling and conversion targets.
• Handle customer objections and provide appropriate solutions.
• Build positive relationships with customers to improve engagement.
• Coordinate with the sales and marketing teams for lead follow\-ups.
• Collect customer feedback and report market insights.
• Ensure timely follow\-up on missed calls and pending inquiries.
• Maintain professionalism and confidentiality during customer interactions.
• Prepare daily call reports and performance updates for management.
• Achieve lead conversion and sales goals while maintaining high customer satisfaction.
• Stay updated on company products, pricing, and industry trends.
• Resolve basic customer issues or escalate them to the appropriate department when required.
• Maintain excellent communication, persuasion, and negotiation skills throughout customer interactions.

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Work Location: In person