We are looking for a Customer Support Executive who can provide exceptional support to our customers through Phone, WhatsApp, Email, and other communication channels.
Key Responsibilities
Handle customer inquiries and provide timely resolutions.
Assist users in understanding software features and services.
Respond to customer queries through calls, WhatsApp, and email.
Guide customers during onboarding and subscription activation.
Follow up with customers to ensure satisfaction and retention.
Maintain accurate records of customer interactions.
Coordinate with technical and sales teams for issue resolution.
Deliver a professional and positive customer experience.